Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Gendron

Miami,FL

Summary

Highly accomplished and results-oriented sales leader with 8+ years of success in complex B2B & B2C sales and relationship management. Consistently a top performer, specializing in multi-cloud solutions, including Marketing Cloud, Sales & Service Cloud, and Commerce. Bilingual professional with a proven track record of exceeding quotas, driving digital transformation for enterprise clients, and building high-performing, cross-functional sales teams. Expertise in developing and executing successful sales strategies, and cultivating long-term C-suite relationships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Enterprise Account Executive - Retail

Salesforce
Miami, FL
02.2020 - Current
  • Proven ability to build and manage high-performing, cross-functional sales teams, consistently exceeding quotas and driving digital transformation
  • Expertise in developing and executing successful sales strategies that cultivates long-term relationships with the C-Suite
  • Demonstrated success in leading, coaching, and mentoring BDRs, ECS, and cross-functional teams to achieve peak performance in complex sales environments
  • Cultivating an environment of collaborative selling as the foundation for long-term success
  • Leading by example by advising team members horizontally, vertically and externally; communicating directly but with empathy; distributing credit for wins while taking full ownership when the team falls short

Outcomes & Signature Wins:

  • FY25: Signature Win: $4.7M TCV deal with Chewy; a complex analytics solution for their retail operations team
  • Mentioned by Marc Benioff on the earnings call
  • FY24: (103% of ACV) Ranked in top 10% of global AE talent recognized as Global Sales AE Graduate for excellence in enterprise solution selling
  • Demonstrated success in becoming a trusted advisor for clients, experience working with global accounts, PE firms and partners to target accounts and engaging at C-level in enterprise customer organizations
  • Signature Win: $1.2M TCV with Bi-Lo; a cross-cloud deal to transform their call center and HR operations, incorporating strategic Sales and Service Cloud solutions
  • FY23: (101% of ACV) Surpassed annual sales target by expertly applying data-driven insights to tailor solutions that addressed core client pain points, fostering long-term relationships and revenue growth
  • Signature Win: $1.3M TCV deal with Ideal Image; a strategic transformation of its marketing technology stack to enhance customer engagement, streamline workflows, and drive measurable ROI across all channels
  • FY22: (138% ACV) (top 3 in the Enterprise org) Top 3 Account Executive in the Enterprise org by effectively leveraging cloud-based services and data analytics to redefine customer engagement
  • FY21: Signature Win: $2.8M TCV deal with Pet Supermarket; delivered an integrated Salesforce suite including Service Cloud, Commerce, Marketing, Mulesoft, and Tableau
  • Started as a hunter for the retail team and was promoted to named accounts due to successful growth in partnerships and strategic customer alignment

Account Executive, Growth Business Unit

Salesforce
New York
10.2016 - 02.2020
  • Secured strategic 5-year contract with New York Magazine through proactive prospecting
  • Achieved 142% monthly quota and earned July MVP recognition
  • Led cross-functional sales teams including solution engineers, marketing, and product specialists
  • Completed 87 hours of VTO as volunteer chairman for NYC team
  • Coached junior sales representatives, improving their closing rates by 10%

Senior Account Executive - Marketing Cloud Social Specialist

Salesforce
Miami, FL
02.2018 - 02.2020
  • Achieved 150% quota attainment and earned Top Peak Performers Club recognition
  • Business Partner of the Year (Marketing Cloud) and Rookie of the Year (Social Studio)
  • Developed and executed technical demonstrations and pricing proposals for C-suite executives
  • Created and delivered quarterly training programs for BDR teams, resulting in 25% increase in qualified leads
  • Led a team of BDRs in a campaign that resulted in a 30% increase in lead generation

Education

Masters of Business Administration -

Clemson University
01.2016

Bachelor of Science - Finance

University of South Florida
01.2012

Skills

  • Salesforce Platform
  • SaaS/PaaS
  • Enterprise Solution Selling
  • C-Suite Relationship Management
  • Cross-Cloud Solutions
  • Technical Demonstrations
  • Team leadership
  • Sales Strategy
  • Pipeline Management
  • Forecasting
  • Negotiation
  • Coaching & Mentoring
  • Business Acumen
  • Strategic Planning
  • Talent Development

Certification

  • Technical Specialist Certification (Sales, Service, Marketing Cloud and Commerce)
  • Global AE Sales Excellence Academy Graduate (Top 10% AE talent at Salesforce)
  • Ranger in Trailhead

Timeline

Senior Enterprise Account Executive - Retail

Salesforce
02.2020 - Current

Senior Account Executive - Marketing Cloud Social Specialist

Salesforce
02.2018 - 02.2020

Account Executive, Growth Business Unit

Salesforce
10.2016 - 02.2020

Masters of Business Administration -

Clemson University

Bachelor of Science - Finance

University of South Florida
Stephanie Gendron