Stephanie Giambra
Professional Summary
Resourceful and compassionate professional with 15+ years of management experience, including 15+ years in construction management, and experience providing patient-focused care and peer recovery support. Skilled in leading teams, managing daily operations, and building productive relationships with customers, partners, and vendors to support organizational growth. Brings the same commitment to service, trust, and clear communication to supporting individuals through recovery—offering empathetic encouragement, advocacy, and help navigating resources and care plans. Dedicated to fostering positive environments where people are treated with dignity, respect, and compassion.
Work History
Peer Recovery Specialist
2 Years 4 Months- Facilitated recovery groups using lived experience and motivational interviewing techniques.
- Provided peer support to clients navigating substance use and mental health recovery.
- Coordinated care with clinical staff to support individualized treatment plans.
- Documented client interactions, progress notes, and service referrals accurately.
Operations Manager
2 YearsManaged daily operations in a family-owned HVAC business, adapting quickly to a new trade and working style.
Coordinated changing schedules and workflows with a lean staff.
Prioritized excellent customer service while balancing customer and ownership needs.
Encouraged open communication to create a supportive team culture.
General Manager
16 Years 3 MonthsOversaw daily operations and support the professional development of more than 25 employees.
Helped grow the company from a team of eight serving primarily small residential customers.
Managed relationships with residential and commercial clients, partners, and vendors.
Used leadership and negotiation skills to support company growth and customer satisfaction.
Education
High School Diploma
Skills
Certification
Certified Peer Recovery Specialist