Stephanie Gil

Managed client calls from 2021 to 2022

• Contacted new clients to gather treatment status and verify provider information.
• Collaborated with team members to improve communication processes regularly.

Disbursement Clerk 2022-Present

• Verified and negotiated client accounts with providers to ensure accurate billing.
• Investigated and resolved discrepancies related to payments or receipts.
• Reviewed invoices for accuracy to ensure correct payment processing.

• Cleaned guest rooms efficiently, maintaining high cleanliness standards.
• Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
• Reported maintenance issues promptly to maintain room quality.
• Supervised guest room attendants to ensure high cleaning standards.
• Covered supervisor floor during shifts.
• Inspected guest rooms and public areas for cleanliness and presentation standards.
• Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.