Stephanie Gilchrist
Tulsa,OK
Summary
Proven track record of enhancing client satisfaction and streamlining workflow at Ashton Creek Podiatry, leveraging adept photo editing and exceptional client communication skills. Expert in Adobe Photoshop and relationship development, significantly improved operational efficiency. Specializes in creative vision and visual storytelling, ensuring high-quality outcomes and positive client interactions.
Overview
14
14
years of professional experience
Work History
Stephanie Kaye Photography
Self Employed Photographer
08.2020 - 01.2024
- Exhibited excellent problem-solving skills in responding effectively to technical difficulties or equipment malfunctions.
- Efficiently managed time and workload to ensure prompt delivery of photos for guests'' review and purchase.
- Cultivated positive interactions with diverse clientele from various cultural backgrounds.
- Demonstrated versatility by adapting photography style to accommodate various lighting conditions and guest preferences.
- Maintained a friendly and professional demeanor, providing exceptional customer service to all guests.
- Ensured a clean and organized workstation, facilitating efficient workflow throughout the day.
- Increased guest satisfaction by promptly addressing any concerns or issues related to their photographs.
- Provided timely assistance to coworkers as needed, contributing to overall team efficiency.
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Referral Coordinator
Medefy
01.2016 - 01.2017
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
Office Manager
Ashton Creek Podiatry
05.2010 - 12.2015
- Handled sensitive information with discretion, maintaining confidentiality of documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated patient problems and gave solutions
- Hired employees
- Spoke with insurance companies on a daily bases regarding costs and billing
Education
Interior Merchandising, BA - Interior Merchandising
Oklahoma State University
Stillwater, OK05.2010
Skills
- Photo editing
- File Organization
- Creative vision
- Adobe Photoshop
- Visual storytelling
- Retouching and color correction
- Client Communication
- Phone and Email Etiquette
- Image Editing
- Workload Management
- Relationship Development
Timeline
Stephanie Kaye Photography
Self Employed Photographer
08.2020 - 01.2024
Referral Coordinator
Medefy
01.2016 - 01.2017
Office Manager
Ashton Creek Podiatry
05.2010 - 12.2015
Interior Merchandising, BA - Interior Merchandising
Oklahoma State University
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