Stephanie Giles
Sadieville,KY
Summary
Accomplished CMA Lead with a proven track record at CHI Saint Joseph Health Medical Group, excelling in team leadership and quality patient care. Skilled in EMR and fostering teamwork, I significantly enhanced clinic efficiency and compliance. Expert in clinical patient care procedures, I thrive in dynamic environments, ensuring exceptional care standards and patient satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CMA Lead
CHI Saint Joseph Health Medical Group
09.2014 - Current
- Leads a team of medical assistants by delegating task, ensuring quality patient care, and acting as a liaison between clinical staff and providers, while also performing other duties like ordering supplies, and ensuring all equipment functions properly
- Address any immediate clinical issues and escalate complex situations to the provider or manager
- Coordinates patient flow within the clinic to maintain efficient scheduling and minimize wait times
- Implements and maintains quality standards within the clinic
- Provides training for new clinical staff
- Maintains medical records and ensures compliance with HIPPA regulations
- Identifies and addresses patient concerns
- Ensures compliance with regulations and protocols
CMA (AAMA)
On-Site Health Solutions
06.2012 - 01.2014
- Traveled to different companies and performed their wellness physicals. This included getting medical history, vitals, bloodwork, vision test and spirometry test.
CMA (AAMA)
Urgent Treatment Centers
08.2006 - 05.2012
- Provided accurate and efficient patient care, contributing to seamless clinic operations.
- Assisted healthcare providers by preparing examination rooms, ensuring readiness for patient consultations.
- Improved patient satisfaction by efficiently scheduling appointments and managing clinic workflow.
- Maintained patient records to ensure up-to-date and accurate documentation.
- Assisted provider with procedures
- Traveled to companies to give TB skin test, flu injections, hearing test and spirometry test
- Occupational medicine which consisted of urine drug screens, injections, company physicals, and DOT physicals
CMA (AAMA)
Family Practice Associates
02.2002 - 03.2006
- Administrative and clinical duties
- Phone triage, scheduled appointments, medication refills
- Prior authorizations on medications
- Assisted in procedures
- Collected and performed all test ordered by provider
- Injections
- Prepared patients for examination, collected medical history and vitals
Education
Associate of Science - Medical Assisting
Sullivan University
Lexington, Ky05-2002
Skills
- Strong written and verbal communication skills
- Problem solving and organizational skills
- EMR
- Teamwork and collaboration
- Active listening
- Medical terminology and documentation
- Infection control and sterilization technique
- Diagnostic testing and medical equipment operation
- Clinical patient care and procedures
- Emergency preparedness and response
- Catheter insertion and care
- Urodynamics testing
Certification
- CMA (AAMA)
- Basic Life Support Certification (BLS)
- Preceptor
Timeline
CMA Lead
CHI Saint Joseph Health Medical Group
09.2014 - Current
CMA (AAMA)
On-Site Health Solutions
06.2012 - 01.2014
CMA (AAMA)
Urgent Treatment Centers
08.2006 - 05.2012
CMA (AAMA)
Family Practice Associates
02.2002 - 03.2006
- CMA (AAMA)
- Basic Life Support Certification (BLS)
- Preceptor
Associate of Science - Medical Assisting
Sullivan University
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