Stephanie Gittleman
Brooklyn
Summary
Accomplished enterprise account manager with 7+ years of experience driving multimillion-dollar revenue growth, improving retention, and leading cross-functional initiatives. Proven record of exceeding sales targets (115% average attainment), expanding strategic partnerships, and optimizing account management processes to scale enterprise programs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SENIOR ENTERPRISE ACCOUNT MANAGER
DoorDash
03.2025 - Current
- Own and grow a $18M quarterly book of 25-40 enterprise accounts, achieving 113% average goal attainment and driving consistent YoY revenue expansion.
- Expanded two key enterprise partnerships by 45% YoY, increasing account value to $28M+ each and positioning both as top five revenue contributors in entire team portfolio.
- Secured the first ever five-year agreements after successfully winning RFPs with top companies.
- Led account management input on Salesforce overhaul with cross-functional teams, improving reporting accuracy and reducing manual entry time by 60%.
SENIOR CORPORATE ACCOUNT MANAGER
DoorDash
10.2022 - 03.2025
- Owned 90 high-value corporate accounts generating $1M+ in weekly revenue; supported user bases up to 30K per client while achieving top 2024 performance ranking.
- Scaled accounts strategically by using promotions and activation communications to expand user engagement 4x to up to 25K active users per account.
- Collaborated with revenue operations team on cross-functional projects; led an initiative to ensure all managed customers had active user agreements, resulting in recovery of over $100K in annual spend.
- Acted as account management liaison for the product team to communicate customer product feedback and help build road map for vital product updates.
CORPORATE ACCOUNT MANAGER
DoorDash
03.2021 - 10.2022
- Managed 60 SMB accounts ($4M quarterly spend), exceeding retention and growth targets for 5 consecutive quarters and contributing to segment record revenue.
- Utilized data manipulation techniques (pivot tables, VLOOKUP) to provide clients with relevant findings, statistics, and recommendations to support growth and retention efforts.
- Developed and presented business review decks for customers on a monthly and quarterly basis, sharing ideas for growth and new product features to enhance their experience.
SENIOR ACCOUNT EXECUTIVE
WeWork
01.2019 - 05.2020
- Completed sales process: built pipeline, negotiated contracts, closed deals, and conducted payment tracking and invoicing processes.
- Created and implemented new lead tracking system to improve sales reporting in Salesforce.
RESTAURANT MANAGEMENT POSITIONS
61 Local, Russ & Daughters Cafe
06.2014 - 12.2018
- Led teams of up to 50 employees, managed daily operations, staffing, and budgets, developing strong customer engagement and operational leadership skills that support enterprise account management success.
Education
Bachelors of Science - Business Management
Boston University Questrom School of Management
Boston, MASkills
- Revenue growth
- Salesforce CRM
- Upselling strategies
- Pipeline management
- Data manipulation and analytics
Certification
Project Management Professional (PMP)
Timeline
SENIOR ENTERPRISE ACCOUNT MANAGER
DoorDash
03.2025 - Current
SENIOR CORPORATE ACCOUNT MANAGER
DoorDash
10.2022 - 03.2025
CORPORATE ACCOUNT MANAGER
DoorDash
03.2021 - 10.2022
SENIOR ACCOUNT EXECUTIVE
WeWork
01.2019 - 05.2020
RESTAURANT MANAGEMENT POSITIONS
61 Local, Russ & Daughters Cafe
06.2014 - 12.2018
Bachelors of Science - Business Management
Boston University Questrom School of Management