Stephanie Givre
Bonney Lake,WA
Summary
Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.
Overview
12
12
years of professional experience
Work History
Owner
All Paws Pet Sitting
Bonney Lake, WA
07.2020 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Primavera Project Scheduler / Resource Analyst
Leidos, Inc.
Des Moines, WA
11.2018 - 11.2020
- Develop and analyze project schedules utilizing project management software such as Primavera
- Support data entry, analysis, and verification of project data with the Corporate Work Plan
- Bi-weekly resource metrics report creation for Federal Aviation Administration management.
- Maintained flexibility in responding to unexpected challenges or changes in priorities, swiftly adapting schedules as necessary without compromising overall project objectives.
Office Manager
Arizona Industrial Cleaning Services
Phoenix, AZ
05.2017 - 04.2020
- Responsible for all employee relations including hiring and payroll
- Responsible for maintaining client relationships and monitoring invoicing
- Monitors all receivables, collections, etc
- And follows up on late payments.
Restaurant Manager
Whataburger
Phoenix, AZ
03.2016 - 04.2017
- Track and audit sales, food, labor, cash and expense items daily
- Post invoices and review weekly/monthly in-store operating statement
- Maintain strong, positive relationships with Team Members through recruiting, training, coaching, discipline, encouragement, and proper scheduling while keeping the General Manager informed
- Greet customers, solicit feedback regarding product and service quality, and utilize feedback to initiate immediate improvements in the shift.
General Manager
Subway
Tempe, AZ
08.2015 - 03.2016
- Manage restaurant and assume full responsibility of operations
- Perform all administrative duties in an accurate and timely manner
- District Training Manager responsible for training new MIT in all facets of restaurant operations and managerial duties
- Analyze monthly profit and loss statements and take immediate corrective action as needed
- Accomplishments: Promoted a new manager out of my location after just 3 months at my restaurant
- Lead in deluxe promotional sales in the state
- Lead in overall add-on sales in the company.
Program Specialist
Department of Economic Security
Phoenix, AZ
08.2014 - 08.2015
- Execute financial eligibility via verification of documents which meet state policy standards
- Manage a large dynamic caseload while meeting productivity and quality measurements, roughly 80 cases worked on each month
- Gather, and update resource and income information for customer and applicants while adhering to federal and state guidelines
- Effectively communicate requests for information to other institutions in the private and public sectors.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
Project Coordinator
RESCO Group Construction
Surprise, AZ
06.2012 - 08.2014
- Managed personnel through scheduling to identify accurate labor costs and projections toward future bidding and profit estimates
- Planned, developed, and maintained accurate schedules for construction projects from initiation to completion, 10-25 at a time
- Baseline and re-baseline projects as needed to accurately forecast new time lines when necessary
- Coordinated with project Foreman in monitoring work activity toward progress completion.
Education
Bachelor of Arts Degree -
Southern New Hampshire University
10.2022
Associate of Arts -
Maricopa Community Colleges - Glendale Community College
Glendale, AZ01.2016
Skills
20 years of progressive management positions in various fields
Project coordination and schedule management
Oracle Primavera P6 proficient
Excellent problem solving, adaptable to change and effective communication
Microsoft Outlook, SharePoint, PowerPoint and Excel
Independently motivated, while fostering teamwork and collaborative efforts
Group and individual instruction
Deadline Management
Cost Estimation
Resource optimization
Analytical Thinking
Team Collaboration and Leadership
Documentation And Reporting
Timeline
Owner
All Paws Pet Sitting
07.2020 - Current
Primavera Project Scheduler / Resource Analyst
Leidos, Inc.
11.2018 - 11.2020
Office Manager
Arizona Industrial Cleaning Services
05.2017 - 04.2020
Restaurant Manager
Whataburger
03.2016 - 04.2017
General Manager
Subway
08.2015 - 03.2016
Program Specialist
Department of Economic Security
08.2014 - 08.2015
Project Coordinator
RESCO Group Construction
06.2012 - 08.2014
Bachelor of Arts Degree -
Southern New Hampshire University
Associate of Arts -
Maricopa Community Colleges - Glendale Community College