Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Timeline

Stephanie Glenn

Certified Medical Biller and Coder
Mesquite,TX

Summary

Accomplished Project and Operations Manager with a proven track record at Ashley Furniture Industries, Inc., excelling in productivity improvement and cost reduction. Skilled in fostering team collaboration, enhancing communication, and streamlining operations to exceed performance metrics. Expertise in data review and process optimization led to significant project efficiency and stakeholder satisfaction.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Project Manager

Ashley Furniture Industries, Inc
01.2021 - 02.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Operations Manager

Wanek Furniture
05.2014 - 01.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Increased profit by streamlining operations.
  • Trained and guided team members to maintain high productivity and performance metrics.

Operations Manager

Wanvog Furniture
01.2010 - 05.2014
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Production Supervisor

Ashley Furniture Industries, Inc
09.1999 - 01.2010
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.

Education

Medical Billing And Coding -

Mississippi State University, Starkville, MS
08.2024
  • Professional Development: Medical Billing and Coding


Skills

Processes and procedures

Productivity Improvement

Data review

Cost reduction and containment

Certification

  • Medical Billing and Coding Training - NHA Billing and Coding Specialist

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 30 staff members.

Timeline

Project Manager - Ashley Furniture Industries, Inc
01.2021 - 02.2024
Operations Manager - Wanek Furniture
05.2014 - 01.2021
Operations Manager - Wanvog Furniture
01.2010 - 05.2014
Production Supervisor - Ashley Furniture Industries, Inc
09.1999 - 01.2010
Mississippi State University - Medical Billing And Coding,

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Stephanie GlennCertified Medical Biller and Coder