Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Goble

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Upbeat excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Energetic with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Dependable & successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable & professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

31
31
years of professional experience

Work History

Host/Server

Bariola's Pizzeria
01.2019 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Answered customer questions about hours, seating, and menu information.

Data Entry Clerk

Arkansas Refrigerated Services
01.2021 - 01.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Cargo Claims

J B Hunt Transport
01.1993 - 05.2018
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
  • Examined reports, accounts, and evidence to determine integrity and accuracy of information.
  • Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
  • Followed up with customers on unresolved issues.
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Researched and analyzed complex claims to determine next steps and possible outcomes.
  • Developed strong relationships with clients, facilitating trust and open communication during the claims process.
  • Updated claims system to track claim status and provide relevant information to other department.

Education

High School Diploma -

Springdale High School
Springdale, AR
1992

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Team player mentality
  • Adaptable to change
  • Exceptional communication
  • Detail Oriented

Timeline

Data Entry Clerk

Arkansas Refrigerated Services
01.2021 - 01.2022

Host/Server

Bariola's Pizzeria
01.2019 - Current

Cargo Claims

J B Hunt Transport
01.1993 - 05.2018

High School Diploma -

Springdale High School

Similar Profiles

CREATE PROFILE
Stephanie Goble