Stephanie Goldman
Raleigh,NC
Summary
- P>Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Organization of the store and sales skills related.
- Keep daily inventory control.
- Make sure store has adequate stock of merchandise and organization for effective customer service.
- Responsible for opening and closing register and process deposit at bank daily.
- Provide excellent customer service as required by Company policy.
- Recruiting and interviewing
- Employee performance evaluations
- Operations management
- Business Development
- Sales growth
- Quality focused professional with over 16 years of retail / management experience demonstrating a consistent track record of outstanding sales, merchandising and customer service results. Equally strong qualifications in all areas from high end fashion retail to outstanding operational support with a focus on customer service strategies that benefit large companies.
Overview
17
17
years of professional experience
Work History
Store Manager
Aeropostale
Raleigh, NC
01.2023 - Current
Co Manager
Ann Taylor
Pembroke Pines, FL
03.2021 - 01.2023
Store Manager
Michael Kors
Aventura, Florida
10.2017 - 02.2021
Assistant Manager
Lucky Brand Jeans
Durham, North Carolina
03.2017 - 09.2018
Store Manager
Aerosoles
Raleigh, North Carolina
02.2014 - 02.2017
Co-Manager
White House Black Market
Raleigh, North Carolina
06.2013 - 02.2014
Store Manager
Pandora
Raleigh, North Carolina
08.2010 - 06.2013
Store Manager
The Children's Place
Boca Raton, Florida
02.2007 - 08.2010
Education
Bachelor of Science - Business Administration And Management
Florida International University
Miami, FL07-1999
Skills
- EDUCATION
- Florida International University
- Miami
- FL
- 1999
- Bachelor of Arts: Business
- Cooper City High School
- Cooper City
- 1995
- High School Diploma
Timeline
Store Manager
Aeropostale
01.2023 - Current
Co Manager
Ann Taylor
03.2021 - 01.2023
Store Manager
Michael Kors
10.2017 - 02.2021
Assistant Manager
Lucky Brand Jeans
03.2017 - 09.2018
Store Manager
Aerosoles
02.2014 - 02.2017
Co-Manager
White House Black Market
06.2013 - 02.2014
Store Manager
Pandora
08.2010 - 06.2013
Store Manager
The Children's Place
02.2007 - 08.2010
Bachelor of Science - Business Administration And Management
Florida International University
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