Stephanie Goldstein
San Diego,CA
Summary
Adept at managing diverse customer needs and fostering a safe, engaging environment, I excelled in roles from Smile Scarsdale Pediatric Dentist & Family Ortho to self-employment. Demonstrating exceptional organizational abilities and empathy, I've effectively balanced client schedules and enhanced patient experiences, showcasing reliability and a proactive approach to problem-solving.
Overview
7
7
years of professional experience
Work History
Freelance Care Provider
Self-Employed
11.2022 - Current
- Provided reliable babysitting services for families, ensuring a safe and engaging environment for children.
- Maintained clear communication with clients regarding schedules, special instructions, and updates on children and pets.
- Organized and managed multiple clients, balancing competing needs and maintaining a flexible schedule.
- Ensured the safety and security of pets and clients' homes by adhering to access instructions and emergency protocols.
- Supervised children of various ages (infants, toddlers, school-age) with attention to safety, nurturing, and development.
Front Desk Lead
Smile Scarsdale Pediatric Dentist & Family Ortho
12.2021 - 10.2022
- Schedule and confirm patient appointments, managing multiple dental chairs efficiently.
- Handle phone calls, emails, and online inquiries regarding appointments, procedures, and billing.
- Manage patient flow, making sure the waiting room and treatment schedules are running smoothly.
- Train, mentor, and supervise front desk staff to ensure excellent customer service and adherence to office protocols.
- Act as a liaison between the front desk and dental team, ensuring that patient records, x-rays, and charts are accurate and prepared for each appointment.
Medical Assistant
Dr. Mark Gennaro
10.2019 - 03.2020
- Greet patients, take and record vital signs (blood pressure, heart rate, etc.), and document medical history.
- Assist patients in getting ready for exams, procedures, or surgeries by providing gowns, ensuring proper positioning, and explaining the process.
- Assist with wound care, dressings, and provide patients with pre- and post-operative instructions.
- Conduct non-invasive diagnostic tests like ankle-brachial index (ABI) tests, Doppler ultrasound studies, or venous insufficiency tests under supervision.
- Maintain accurate and up-to-date electronic health records (EHR), input patient data, and ensure that the vascular surgeon has easy access to patient information.
- Monitor and restock medical supplies, such as wound care products, compression stockings, and surgical instruments.
Cashier, Sales Associate
Forever21
05.2017 - 09.2017
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Certificate of Completion (Medical Assistant) - Medical Assistant
Hunter Business School
Levittown, NY12-2019
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Initiative-taking
- Written and verbal communication
- Organizational abilities
- Conflict Resolution
- Multitasking
Timeline
Freelance Care Provider
Self-Employed
11.2022 - Current
Front Desk Lead
Smile Scarsdale Pediatric Dentist & Family Ortho
12.2021 - 10.2022
Medical Assistant
Dr. Mark Gennaro
10.2019 - 03.2020
Cashier, Sales Associate
Forever21
05.2017 - 09.2017
Certificate of Completion (Medical Assistant) - Medical Assistant
Hunter Business School
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