Stephanie Gomez
Greenfield,CA
Summary
With a proven track record at Chevron, California Gourmet and MP donuts I excel in customer service and team leadership, enhancing customer satisfaction and operational efficiency. Skilled in money handling and fostering a positive team environment, I've successfully managed financial accuracy and developed highly skilled teams, demonstrating significant achievements beyond daily tasks.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Chevron
Greenfield, CA
04.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Cashier Manager
MP Donuts
Greenfield, CA
01.2019 - 12.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Food Service Cashier
California Gourmet Pizza
Greenfield, CA
02.2021 - 02.2022
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
Education
Greenfield High School
Greenfield, CA2018
Skills
- Bilingual in English/Spanish
- Customer Service
- Team Leadership
- Positive Attitude
- Money Handling
- Customer Assistance
Languages
Spanish
English
Timeline
Cashier Team Lead
Chevron
04.2023 - Current
Food Service Cashier
California Gourmet Pizza
02.2021 - 02.2022
Cashier Manager
MP Donuts
01.2019 - 12.2022
Greenfield High School