Stephanie Gonzalez
Murfreesboro,TN
Summary
Proven leader in community and operations management, adept at fostering engagement and driving results. At Tower Management/Inspire, enhanced community satisfaction through strategic improvements and data-driven decisions. Excelled in daily operations management and resident relations, ensuring high standards and efficiency. Skilled in community engagement and adept at navigating tenant laws, consistently achieving goals with a focus on achievement and satisfaction.
Overview
35
35
years of professional experience
Work History
Community Manager
Tower Management/Inspire
2022.01 - 2022.12
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Owner
Hermes & Stephanie’s Cleaning Service
2009.06 - 2021.01
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
General Manager
McDonald's
1988.03 - 2006.02
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA2018
Skills
- Community Engagement
- Tenant and eviction laws
- Daily Operations Management
- Property Inspections
- Resident relations
Additional Information
I am a notary
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Community Manager
Tower Management/Inspire
2022.01 - 2022.12
Owner
Hermes & Stephanie’s Cleaning Service
2009.06 - 2021.01
General Manager
McDonald's
1988.03 - 2006.02
High School Diploma -
Penn Foster Career School
Similar Profiles
BERNADETTE AGUIRREBERNADETTE AGUIRRE
Housekeeper at Inspire Integrated Facilities ManagementHousekeeper at Inspire Integrated Facilities Management
Muralidharan VMuralidharan V
QHSE Coordinator at Inspire Integrated Facilities Management Services L.L.CQHSE Coordinator at Inspire Integrated Facilities Management Services L.L.C
Nick LehrNick Lehr
Accounting Intern at Tower Management ServicesAccounting Intern at Tower Management Services