Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Stephanie Gonzalez

Blacksburg,VA

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin
07.2024 - 10.2024
  • Greet customers
  • Ran cash
  • Prepared orders
  • Fast work environment
  • Maintained a clean and organized work area to ensure the safety of both the crew and passengers

Crew Member

Core Life Eatery
04.2023 - 12.2023
  • Greeted customers
  • Ran cash
  • Prepared orders
  • Fast work environment
  • Food handling
  • Grill
  • Cleaning
  • Worked efficiently with orders and customers
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
  • Demonstrated excellent communication skills when dealing with customers and staff

Cashier

CVS Health
11.2022 - 03.2023
  • Greeted guests and customers
  • Received and processed returns
  • Rang up purchases
  • Handled customer and guest complaints and concerns
  • Stocked shelves

Crew Member

Chipotle Mexican Grill
01.2022 - 07.2022
  • Worked the cash register
  • Performed various administrative tasks
  • Communicated with customers
  • Helped customers with orders
  • Bagged orders, meals, and purchases for customers
  • Demonstrated excellent communication skills when dealing with customers and staff
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff

Crew Member

Sonic Drive-In
05.2021 - 11.2021
  • Welcomed all customers
  • Took customer orders
  • Ran the cash register
  • Prepared orders
  • Kept the store and area clean

Hostess

El Rodeo Mexican Restaurant
01.2021 - 04.2021
  • Answered and monitored phone calls
  • Booked and confirmed reservations
  • Seated guests
  • Accommodated and managed large parties
  • Provided excellent customer service
  • Assisted with bussing and arranging tables
  • Answered phones, took reservations, and answered customer inquiries in a friendly and professional manner

Education

Bachelor of Science - Public Health

Virginia Tech
Blacksburg
05-2026

Associate of Science - Science

Virginia Western Community College
Roanoke, VA
12-2024

High school or equivalent -

William Fleming Highschool
05.2022

Skills

  • Decision Making
  • Problem Solving
  • Teamwork
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Effective Time Management
  • Fast Learner
  • Communication
  • Greeting of Guests
  • Cash Register Operation
  • Food Handling
  • Administrative Operations
  • Grilling Skills
  • Customer Service
  • Telephone Skills
  • Medical Terminology
  • Restaurant Operation
  • Retail Commerce
  • Sales
  • Customer Support
  • Food Safety
  • Foods
  • Anatomy
  • Phlebotomy
  • Well-being and Personal Care
  • Accounting
  • Communication Skills
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Certification

  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Languages

Spanish
Full Professional

Timeline

Crew Member

Dunkin
07.2024 - 10.2024

Crew Member

Core Life Eatery
04.2023 - 12.2023

Cashier

CVS Health
11.2022 - 03.2023

Crew Member

Chipotle Mexican Grill
01.2022 - 07.2022

Crew Member

Sonic Drive-In
05.2021 - 11.2021

Hostess

El Rodeo Mexican Restaurant
01.2021 - 04.2021

High school or equivalent -

William Fleming Highschool

Bachelor of Science - Public Health

Virginia Tech

Associate of Science - Science

Virginia Western Community College
Stephanie Gonzalez