Stephanie Gonzalez

Barista

Dunkin' Donuts

South San Francisco, California

03.2023 - Current

Prepared espresso beverages according to customer preferences and standard recipes.
Maintained cleanliness of workstations and dining areas throughout shifts.
Operated coffee machines and equipment with care and attention to detail.
Provided friendly customer service, taking orders and answering questions promptly.
Assisted in restocking supplies, ensuring availability of ingredients and materials.
Collaborated with team members to ensure smooth operations during busy periods.
Handled cash transactions accurately while processing customer payments efficiently.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Described menu items to customers and suggested products based on stated preferences.
Stocked shelves with ingredients needed to make coffee drinks.
Monitored inventory levels of supplies and restocked when necessary.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Ground beans for espresso shots according to individual customer specifications.
Developed creative recipes for signature coffees or blended drinks unique to the cafe.