Summary
Education
Skills
Timeline
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Stephanie Gonzalez

Babylon,NY

Summary

Experienced Office Administrator and Patient Resolution Specialist with 8+ years of expertise in healthcare, legal, and corporate settings. Skilled in supervising front desk operations, resolving complex billing issues, and improving office efficiency. Recognized for strong leadership, customer service excellence, and the ability to train and guide staff. Seeking a Supervisor position to leverage team management experience and drive operational success.

Education

Certification - Medical Assistant

Branford Hall Career Institute
Amityville, NY

Coursework - Practical Nursing

Queensborough Community College (CUNY)
Bayside, NY

High School Diploma -

William Cullen Bryant High School
Long Island City, NY

Skills

  • Office & Staff Management
  • Training & Mentorship
  • Patient Billing & Revenue Cycle Support
  • QuickBooks
  • Invoicing & Billing
  • Salesforce
  • Epic
  • Microsoft Office Suite
  • Scheduling & Calendar Coordination
  • Customer Service
  • Conflict Resolution
  • Multi-Line Phone Systems

Timeline

Certification - Medical Assistant

Branford Hall Career Institute

Coursework - Practical Nursing

Queensborough Community College (CUNY)

High School Diploma -

William Cullen Bryant High School

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Stephanie Gonzalez