Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Gonzalez

Stephanie Gonzalez

Ventura,CA

Summary

Compassionate and tech-savvy Registered Nurse with a Master of Science in Clinical Nurse Leadership and over 4 years of experience in diverse nursing settings including a strong focus in Alzheimer’s education, psychiatric telehealth, cardiac care, and rehabilitation. Skilled in crisis management, interdisciplinary collaboration, and evidence-based practice. Adept at leveraging technology, EHR systems, and bilingual communication (English/Spanish) to deliver patient-centered, safe, and holistic healthcare in both remote and hospital environments.

Overview

12
12
years of professional experience

Work History

Individualized Care Nurse (Remote)

Cardinal Health
10.2024 - Current
  • Provide individualized telehealth education and care to 100+ Alzheimer’s patients and caregivers monthly, improving adherence and overall quality of life.
  • Utilized CATSWEB to track and document adverse events to support patient safety initiatives.
  • Triaged 5–6 patients per shift, supporting their mental health, assessing for suicidal ideation (SI) using protocol-driven guidelines, reporting adverse events, and maintaining proper dialogue per updated protocols.
  • Achieved 100% quality scores for multiple consecutive months and maintained a 99% overall compliance rate, ensuring exceptional safety and documentation standards.
  • Consistently earned patient satisfaction scores through empathetic, evidence-based virtual support.
  • Completed location services for patients to connect them with appropriate providers and resources, reducing gaps in care.
  • Collaborated with interdisciplinary teams including leadership, insurance partners, infusion centers, hospitals, and nursing colleagues to ensure continuity of care and optimize patient outcomes.

Staff Nurse, Brain & SCI

The Ohio State Wexner Medical Center
08.2022 - 03.2023
  • Specialized in providing education and support to individuals with disabilities and chronic illnesses using evidence-based practice.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans and realistic goals for patient independence.
  • Coordinated patient care activities to ensure cohesive and comprehensive rehabilitation services.
  • Delivered compassionate care focused on restoring function while proactively preventing complications.
  • Provided patient and family counseling and case management services, advocating for patient needs.

Staff Nurse, Cardiothoracic

The Ohio State Wexner Medical Center
05.2022 - 08.2022
  • Managed critically ill patients requiring specialized care including ventilators, arterial lines, Swan-Ganz catheters, and pharmacological drips.
  • Collaborated with Critical Care Team and Cardiothoracic surgeons to implement comprehensive care plans for critically ill patients.
  • Educated patients and families on disease processes and recovery expectations.

Account Manager, Sales

Curvature
08.2013 - 04.2016
  • Supported clients with personalized IT solutions, strengthening communication and relationship management to over 60+ accounts.
  • Attended work conferences and participated in expos such as VMworld and Oracle CloudWorld.
  • Developed operational efficiency and customer advocacy skills, transferable to healthcare leadership and patient engagement.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Education

Master of Science - Master of Science in Nursing

The Ohio State University
Columbus, OH
05-2023

Master of Science - Recreation, Tourism, And Hospitality Management

California State University Northridge
Northridge, CA
12-2012

Skills

  • Technical Skills: Salesforce CRM, Epic, Microsoft Office Suite, EHR, Data Analysis, Bilingual (Spanish-English)
  • Platforms: Zoom Healthcare, Microsoft Teams
  • Clinical Documentation & Compliance: CATSWEB (QMS)

Timeline

Individualized Care Nurse (Remote)

Cardinal Health
10.2024 - Current

Staff Nurse, Brain & SCI

The Ohio State Wexner Medical Center
08.2022 - 03.2023

Staff Nurse, Cardiothoracic

The Ohio State Wexner Medical Center
05.2022 - 08.2022

Account Manager, Sales

Curvature
08.2013 - 04.2016

Master of Science - Master of Science in Nursing

The Ohio State University

Master of Science - Recreation, Tourism, And Hospitality Management

California State University Northridge

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