Stephanie Gonzalez
Palmdale,CA
Summary
Compassionate youth worker with experience in coordinating community events and workshops. Proven ability to foster positive relationships and support youth in developing essential life skills, while also ensuring a safe and engaging environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Youth Worker
Americas job center of california
Lancaster, CA
05.2025 - Current
- Supported youth in developing life skills through workshops and activities.
- Coordinated with local organizations to provide resources for youth development programs.
- worked to create events for the community, from youth to elderly.
Babysitter
My Mom And Dad
Palmdale, CA
01.2023 - Current
- Supervised playtime activities for children, ensuring safety and engagement.
- Prepared nutritious meals and snacks catering to dietary needs of children.
- Established daily routines to promote structure and discipline in childcare.
- Supported homework completion by providing guidance and encouragement.
- Assisting with meals, snacks, and bedtime routines for the children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Remaining alert at all times while caring for multiple children simultaneously.
- Organized various activities, games, crafts and outings to keep children entertained.
Cashier
Lowes Home Improvment
10.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
High School Diploma -
AV Adult Ed
1156 E Avenue S, Palmdale, CA 93550Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Community event coordination
- Child supervision
- Activity organization
- Homework assistance
- Infant and toddler care
- Child Development Understanding
- Basic first aid
- Calm demeanor
Certification
-Food Safety Handling
Hobbies and Interests
-Painting/Sketching
-Cooking
-Coding
-Car Detailing
Languages
5,5
Timeline
Youth Worker
Americas job center of california
05.2025 - Current
Cashier
Lowes Home Improvment
10.2023 - 11.2024
Babysitter
My Mom And Dad
01.2023 - Current
High School Diploma -
AV Adult Ed