Stephanie Gonzalez
Murphy,TX
Summary
Psychology student with hands-on experience in behavioral support for children and families. Expertise in crisis response, documentation, and client-centered care, complemented by bilingual communication skills. Seeking to leverage ABA experience in broader mental health or community support roles.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Behavior Technician | RBT
The Helm ABA Clinic
Allen, TX
11.2024 - Current
- Delivered individualized therapeutic and behavioral support to children with autism and developmental needs, enhancing their engagement in a structured clinical environment.
- Respond to high-intensity and challenging behaviors while maintaining client safety, dignity, and emotional regulation.
- Apply de-escalation, behavior-support, and crisis-response strategies under clinical supervision.
- Implement individualized treatment strategies and incorporate supervisor feedback to support client progress.
- Cultivated rapport with clients, facilitating improvements in communication, social interaction, emotional regulation, and independent living skills.
- Ensured accurate documentation of client behavior, interventions, and progress, contributing to effective treatment planning and continuity of care.
- Collaborate with supervisors and treatment team members to promote consistency and continuity of care.
Senior Behavior Technician | BCAT/RBT
Behavior Frontiers Center
Plano, TX
07.2023 - 11.2024
- Provided individualized behavioral and therapeutic support to children with developmental and behavioral needs.
- Collected, documented, and reviewed client data using electronic data collection systems to monitor progress and identify changes in behavior.
- Implemented safety, behavior-support, and de-escalation procedures to effectively support clients during challenging situations.
- Collaborated with BCBAs, families, and treatment team members during clinical meetings to discuss client progress and treatment recommendations.
- Created structured activities, schedules, and client materials to support individualized needs and engagement.
- Maintained organized client records and communicated relevant observations to supervisors.
- Mentored new employees through onboarding and clinical procedures, enhancing their integration into the team.
- Created educational materials to prepare new hires and facilitate their success in certification exams.
Registered Behavior Technician | RBT
ACES
Plano, TX
01.2023 - 06.2023
- Provided one-on-one therapeutic support to children with autism and related developmental needs under BCBA supervision.
- Supported communication, social skills, adaptive functioning, and daily living skills through individualized interventions.
- Ensured safe, structured, and supportive therapeutic environment to enhance client engagement.
- Collaborated with BCBAs, caregivers, and the treatment team to ensure consistent application of interventions across settings.
- Built positive relationships with clients to effectively support individualized developmental and behavioral goals.
- Responded appropriately to challenging behaviors using established safety and behavioral support procedures.
- Observed client behavior and accurately documented treatment-related information.
Professional Tax Preparer
Liberty Tax
The Colony, TX
06.2022 - 09.2022
- Prepared individual and business tax returns while maintaining compliance with federal and state requirements.
- Managed confidential client information, ensuring accuracy and organization of records to facilitate efficient tax preparation.
- Used tax preparation software to efficiently manage client records and documentation.
- Clarified complex financial information for clients of varying familiarity, enhancing their understanding of tax processes.
- Trained and mentored new hires on office procedures and regulations, fostering a knowledgeable team to improve service delivery.
Front Desk Receptionist
Woof Gang Bakery & Grooming
Rockwall, TX
11.2021 - 04.2022
- Coordinated front desk operations, including appointment scheduling, client communication, and payment processing to ensure smooth daily operations.
- Addressed customer concerns and inquiries professionally, fostering a welcoming environment that enhanced client satisfaction.
- Updated and maintained accurate client information and appointment records in scheduling software to support efficient service delivery.
- Handled independent opening and closing of the office to maintain operational continuity. opening and closing responsibilities due to demonstrated reliability.
- Utilized Microsoft Excel to organize and analyze data effectively. to track business performance and organize information.
Front Desk Receptionist
Mint Cleaning
Dallas, TX
04.2021 - 11.2021
- Maintained strong customer retention through responsive and solution-focused service.
- Identified client needs, answered questions, and resolved concerns to enhance customer satisfaction.
- Managed customer information and fostered account growth through clear and effective communication.
- Conducted product demonstrations and adapted communication approaches to individual customers.
Sales Representative
Limitless Connections Inc.
Dallas, TX
11.2020 - 01.2021
- Identified customer needs and provided individualized product demonstrations.
- Addressed customer concerns and objections through active listening and problem-solving to improve satisfaction.
- Pursued performance and customer-service goals to consistently meet client needs.
- Cultivated interpersonal and communication skills through direct client interactions to enhance customer relationships.
Education
Bachelor of Science - Psychology
The University of Texas At Dallas
Richardson, TX09-2026
Skills
- Mental & Behavioral Health Support
- Crisis Response & De-escalation
- Client Safety & Risk Awareness
- Client-centered care
- Behavioral documentation
- Records management
- Individualized Support
- Conflict Resolution
- Therapeutic Environment Support
- Multidisciplinary Collaboration
- Family & Caregiver Communication
- Staff Training & Mentorship
- Therapeutic Scheduling
- Data Analysis Tools
- English & Spanish Bilingual Communication
- Microsoft Excel Electronic Data Collection Systems Scheduling Software Records Management Appointment Scheduling Progress Documentation Client Data Organization Payment Processing Client Interaction
Certification
Registered Behavior Technician (RBT), Board Certified Autism Technician (BCAT), Safety-Care Training, Crisis Prevention & De-escalation, Behavioral Support & Safety Procedures
LANGUAGES
English: Fluent, Spanish: Fluent
LEADERSHIP EXPERIENCE
- New Member Director
- Sigma Lambda Alpha Sorority, Inc. | August 2017 – Present
- Lead onboarding, mentorship, and development of new members.
- Provide guidance and support to approximately 60% of the organization's current active members.
- Coordinate with student organizations to plan and execute campus-wide events.
- Develop positive relationships across diverse groups while supporting member engagement and retention.
- Facilitate communication, organization, and teamwork among members.
Timeline
Behavior Technician | RBT
The Helm ABA Clinic
11.2024 - Current
Senior Behavior Technician | BCAT/RBT
Behavior Frontiers Center
07.2023 - 11.2024
Registered Behavior Technician | RBT
ACES
01.2023 - 06.2023
Professional Tax Preparer
Liberty Tax
06.2022 - 09.2022
Front Desk Receptionist
Woof Gang Bakery & Grooming
11.2021 - 04.2022
Front Desk Receptionist
Mint Cleaning
04.2021 - 11.2021
Sales Representative
Limitless Connections Inc.
11.2020 - 01.2021
Bachelor of Science - Psychology
The University of Texas At Dallas