Stephanie Goodrich
Greenville,SC
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through six years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Positive Senior Administrative Assistant with three years in executive team support. Strengths include organizing company events, developing written communications to all staff and providing excellence in guest experience.
Overview
6
6
years of professional experience
Work History
Senior Administrative Assistant
Fiserv
06.2014 - 05.2015
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Managed electronic records database and handled all file requests.
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
Medical Assistant
Mount Carmel Medical Group
08.2012 - 11.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Account Manager
Discover Financial Services, DFS
07.2009 - 06.2010
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
Education
Medical Assisting
Bradford School
Columbus, OH07.2012
High School Diploma -
Westfall High School
Williamsport, OH05.2004
Skills
- Travel Administration
- CRM Software
- Data Entry Documentation
- Advanced MS Office Suite Knowledge
- Detailed Meeting Minutes
- Correspondence Writing
- Internal Communications
- Back Office Operations
- Employee Training
- OSHA Compliance
- Simple Dressings
- Case Management
- Assisting with Physical Exams
- IV Discontinuation
- Wound Care and Irrigation
- Proper Sterilization Techniques
Timeline
Senior Administrative Assistant
Fiserv
06.2014 - 05.2015
Medical Assistant
Mount Carmel Medical Group
08.2012 - 11.2013
Account Manager
Discover Financial Services, DFS
07.2009 - 06.2010
Medical Assisting
Bradford School
High School Diploma -
Westfall High School
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