Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Server/Barback/BaristaShift Manager/Key HolderWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Dallas, TX, US
Open to relocation: Yes
Open To Work
Stephanie Gordon
Dallas,TX
Work Preference
Summary
Detail-oriented food server with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. With various skills from food server to cafe barista, my abilities make me a great fit for most teams. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
12
12
years of professional experience
2
2
Certification
Work History
Server/Barback/Barista
The Alodphus Autograph Collection
07.2024 - Current
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Improved dining experience by providing prompt, attentive service to guests.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Streamlined order-taking process to minimize wait times for diners.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Managed order accuracy and timely delivery in fast-paced environment.
- Assisted bartenders with drink preparation and inventory management.
- Maintained cleanliness and organization of bar area and storage spaces.
- Stocked supplies and ensured timely availability of ingredients.
- Monitored bar equipment functionality, reporting issues for prompt resolution.
- Developed strong relationships with team members to foster a collaborative work environment.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Operated POS system to collect payments from customers.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
- Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
- Reduced service times, efficiently managed dishwasher during high-volume periods.
- Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
- Contributed to creating seasonal drink menus by providing feedback on popular customer choices.
- Optimized storage solutions, rearranged liquor shelves for better space utilization.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Engaged in suggestive selling and other sales techniques.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted customers with carry-out service.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Offered product samples, answered questions and helped customers find items.
Barista
SSP America
10.2022 - 01.2023
- Brew iced and hot coffee, fresh teas, and prep ready to eat foods for guests.
- Build espresso and tea drinks by demand. Heat and bag ready to eat foods as needed.
- Learned how to open, close, and operate Peet's Coffee solo in my first two months. Also earned a reward pin for patience and hard work.
- Obtained a SIDA badge for SMF airport since this location is at the airport.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
Server/Waiter
Corabella's Diner
10.2021 - 10.2022
- Communicated with FOH and BOH staff to facilitate high-quality service and timely food delivery.
- Recommended dishes by food pairings, particular tastes and diets.
- Enforced food safety by complying to health and safety regulations throughout my entire shift.
- Prepared checks to itemize and total meal costs and sales taxes.
- Filled in as busser and hostess as needed.
- Finished all sidework tasks before leaving shift and checked in with management for verification.
Shift Manager/Key Holder
MOD Pizza
04.2021 - 10.2021
- Assisted with daily operations including opening and closing the store when scheduled.
- Ran orderly shifts by handing out breaks, answering phone calls, handling customer concerns, cooking brick oven pizzas, prepping ingredients and ensuring store is clean and safe.
- Balanced safe and registers before and after shifts, reported discrepancies.
- Put away and verified deliveries. Assisted with placing inventory orders and reporting damaged items and discrepancies in deliveries.
- Enforced ABC laws by pouring draft beers for cashiers. demand.
- Provided daily feedback to team members to improve individual and store performance.
Inventory Control Specialist
Walmart
03.2020 - 04.2021
- Responsible for bringing stock down from the top shelves and backroom onto the sales floor
- Ensured inventory was accurate and organized and reported discrepancies via handheld.
- Ensured price tags were correct and properly placed.
- Drove sales by building features and placing them in marketable areas of the store.
- Supported staff by requesting to crosstrain in different departments and fulfilling those roles as requested.
- I learned three roles in one year at Wal-Mart and I was in the process of being trained on total store.
Assistant Store Manager/Key Holder
Yolo Berry Yogurt
03.2018 - 02.2020
- Managed daily operations of opening and closing shifts by leading staff and replenishing inventory.
- Communicated with staff on areas of improvement, areas of excellence, and weekly schedules via group chat and confidential talks.
- Balanced cash during open and after close using Microsoft spreadsheets. Make bank deposits of excess and exchange money for change when necessary. Report overflow and discrepancies to owners daily.
- Ensured safety by setting the alarm, locking doors after close and alerting authorities of troublesome persons on the property.
- Coached and mentored new employees on company policies and procedures. Promoted them via recommendation to the owners.
- I received two promotions in my first two months of working at this establishment. The first was shift lead, the second was assistant manager.
Barista Trainee
Cache Creek Casino Resort
10.2018 - 12.2018
- Took inventory logs of bakery and ice cream items and filled those orders from the casino bakery to the cafe.
- Handcrafted espresso drinks and ice cream for casino guests.
- Monitored customer traffic and proactively addressed potential issues.
- Processed cash, check, and credit cards for customer purchases while treating them with respect and referring to them by name.
- Retrieved food items for guests by desire in a timely manor.
Crew Trainer/Manager
McDonald's
02.2014 - 04.2018
- Ran the floor when higher management wasn't available, advised crew members with any and all issues, solved customer concerns, kept a safe and clean work area, assisted customers quickly and efficiently with a friendly attitude.
- Filled in positions and offered assistance when support was needed.
- Collaborated with management in various departments to develop customized learning and training solutions.
- Worked at this location off and on since I was 18.
Cashier
Walmart
09.2017 - 02.2018
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Rang up customers quickly and efficiently with a courteous attitude while ensuring accuracy of items totaled and payments processed.
- Enforced store safety and cleanliness standards, reducing hazards.
- Resolved and de-escalated issues regarding customer concerns.
Education
Early Childhood Education Candidate - undefined
Woodland Community College
Woodland, CA10.2025
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Pioneer High School
Woodland, CA06.2014
Skills
- Inventory Control
- Management
- Cleaning
- Key Holder
- Order Fulfillment
- Basic math
- Leadership
- Busser
- Stocking
- Micros POS
- Guest services
- Host/Hostess
- Beertending
- POS
- Cash Handling
- Food Service
- Barista Experience
- Food Preparation
- Restaurant experience
- Merchandising
- Serving Experience
- Upselling
- Quality control
- Food Safety
- Recruiting
- ServSafe
Certification
- Food Handler Certification
- Responsible Beverage Server Certified
ADDITIONAL INFORMATION
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Server/Barback/Barista
The Alodphus Autograph Collection
07.2024 - Current
Barista
SSP America
10.2022 - 01.2023
Server/Waiter
Corabella's Diner
10.2021 - 10.2022
Shift Manager/Key Holder
MOD Pizza
04.2021 - 10.2021
Inventory Control Specialist
Walmart
03.2020 - 04.2021
Barista Trainee
Cache Creek Casino Resort
10.2018 - 12.2018
Assistant Store Manager/Key Holder
Yolo Berry Yogurt
03.2018 - 02.2020
Cashier
Walmart
09.2017 - 02.2018
Crew Trainer/Manager
McDonald's
02.2014 - 04.2018
Early Childhood Education Candidate - undefined
Woodland Community College
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Pioneer High School