Stephanie Graham
White Oak,PA
Summary
Accomplished Office Manager with a proven track record at Print Exhibit Partners, enhancing team productivity and maintaining balanced budgets. Expert in customer service and office administration, I excel in organizational skills and document management, ensuring high client satisfaction and efficient office operations.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
27
27
years of professional experience
Work History
Office Manager
Print Exhibit Partners
11.2019 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Premium Concierge
Pittsburgh Penguins
08.2007 - 11.2024
- Provided exceptional guest services by attentively listening to client preferences and delivering customized solutions accordingly.
- Delivered a high level of discretion when handling sensitive client information or confidential requests.
Marketing / Office Manager
The Belt Team - Keller Williams Realty
10.2005 - 02.2007
- Handled sensitive information with discretion, pertaining to all aspects of buying and selling real estate for a team of 6 agents.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Realtor
Long and Foster Realtors
02.1998 - 12.2005
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Education
Associate of Science -
University of North Carolina At Greensboro
Greensboro, NC06-1993
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Scheduling and calendar management
- Document management
Timeline
Office Manager
Print Exhibit Partners
11.2019 - Current
Premium Concierge
Pittsburgh Penguins
08.2007 - 11.2024
Marketing / Office Manager
The Belt Team - Keller Williams Realty
10.2005 - 02.2007
Realtor
Long and Foster Realtors
02.1998 - 12.2005
Associate of Science -
University of North Carolina At Greensboro
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