Stephanie Grice
Red Creek,NY
Summary
Dynamic professional with a proven track record at Rochester Regional Health, enhancing patient satisfaction through efficient blood draws and effective team leadership. Skilled in packing and warehouse safety, I excel in high-pressure environments, consistently achieving quality control while fostering collaboration and communication among team members.
Overview
16
16
years of professional experience
Work History
Packer, Maintenace/ Housekeeping
Intergrow Greenhouse Inc.
01.2021 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Phlebotomy Team Lead
Rochester Regional Health
08.2017 - 04.2020
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
- Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
- Fostered collaboration between phlebotomists and other healthcare professionals by improving communication channels.
- Coordinated inventory management for necessary supplies, ensuring smooth daily operation without any shortages or delays.
- Created a supportive atmosphere within the team by recognizing individual achievements and celebrating successes together as a group.
- Maintained compliance with safety protocols, minimizing workplace accidents and needlestick injuries.
- Developed training materials to ensure consistent skill development among team members.
- Spearheaded process improvements that led to reduced patient discomfort during blood draws.
Home Health Aide
Center for Disability Rights
02.2009 - 05.2015
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Provided transportation and appointments management.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Education
National Certifaction - Phlebotomy And EKG Technician
Bryant And Stratton College
Rochester, NY06-2017
High School Diploma -
Wayne Central High School
Ontario, NY05-2004
Skills
- Packing boxes
- Product packaging
- Warehouse safety
- Labeling
Timeline
Packer, Maintenace/ Housekeeping
Intergrow Greenhouse Inc.
01.2021 - Current
Phlebotomy Team Lead
Rochester Regional Health
08.2017 - 04.2020
Home Health Aide
Center for Disability Rights
02.2009 - 05.2015
National Certifaction - Phlebotomy And EKG Technician
Bryant And Stratton College
High School Diploma -
Wayne Central High School
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