Stephanie Grimaldi
Business Development
Abington,PA
Summary
Accomplished professional with a proven track record in operations management and marketing, notably at The Goddard School. Expert in enhancing customer relations and business development through innovative strategies, leading to significant repeat business. Skilled in project management and fostering teamwork, achieving operational excellence and surpassing revenue goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
On-Site Owner/ Operator
The Goddard School
07.1999 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Media Manager
LevLane Advertising
08.2006 - 02.2008
- Collaborated with creative teams to produce engaging content tailored to target demographics.
- Maintained strong relationships with key industry stakeholders, fostering collaboration and partnership opportunities.
- Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
- Oversaw company media budget, increasing cost efficiency and sales.
- Supervised online and offline ad campaigns, reporting on results.
- Maximized ROI by continuously monitoring campaign metrics and adjusting strategies as needed.
- Managed budgets for all media campaigns, ensuring optimal allocation of resources and cost efficiencies.
Advertising Account Executive
GSI Inc
06.2002 - 08.2006
- Increased client satisfaction by effectively managing advertising campaigns and ensuring timely delivery of creative materials.
- Negotiated favorable media placements for clients, optimizing campaign budgets and enhancing visibility for target audiences.
- Created and presented media and advertising packages to prospective customers.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Helped customers in determining design and layout of sold and spec ads.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Established long-term partnerships with key vendors to secure better pricing options on behalf of clients for their marketing investments.
- Built strong relationships with clients by providing exceptional service, communication, and ongoing support throughout the campaign lifecycle.
- Gathered feedback from clients post-campaign launches to evaluate success metrics and make recommendations for future improvements or adjustments as needed.
- Negotiated contracts with vendors and clients.
Marketing Consultant
Marble Crafters
02.2002 - 05.2002
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with [number] key accounts.
- Enhanced customer engagement with effective social media management and content creation.
Media Planner
Wyeth-Ayerst Pharmaceuticals
05.1997 - 01.2002
- Designed overall media campaign objectives, defining project goals and outlining limitations.
- Managed 10 accounts in the CNS & Women's Health care marketplace
- Negotiated premium ad placements at discounted rates
- Audited publications & worked with outside creative agency to ensure accuracy
- Developed presentations, execution plans and tracking metrics for each campaign.
- Worked closely with PM's to ensure all advertising was effectively achieving expectations.
- Presented Agency Capabilities to all new PM's
- Produced monthly reports for the Finance & Accounting departments detailing each the monthly expenditures for each healthcare product
- Researched and developed media buying plans, prioritizing cost-effective content with maximum impact.
- Streamlined media buying processes for improved efficiency and cost effectiveness.
- Increased client satisfaction by developing and implementing tailored media strategies.
Education
Master of Science -
Cabrini College
Radnor, PA 05.2006
Bachelor of Arts - Communications
Cabrini College
Radnor, PA 05.1993
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Marketing
- Business Development
- Employee Development
- Human Resource Management
- Quality Management Systems
- Teamwork and Collaboration
Strategic Planning
Staff Management
Business Administration
Accomplishments
- Successfully built a successful business resulting in 1.5 million to 2 million in revenue
- Supervised a staff of 25 to 28 staff members
- Achieved a 5 star ratings/ reviews & repeat customers by providing exceptional customer service
- Achieved high tour retention % resulting in increased enrollment & revenue
- Sustained the business during the pandemic
- Wrote & implemented companywide policies & procedures to comply with state & franchise regulations
- Outstanding Achievement Award
Certification
- Pediatric First Aid/CPR Training
- Mandated Reporter Certification
Additional Information
I am a hardworking individual who strives to achieve the best in all areas and I am looking forward to continuing to bring my skills to a new position that will avail me the opportunity to continue to grow. Our lease was up this past year and while the decision to sell the business was not an easy one to make do feel as if it was the right time for the change. The satisfaction of starting and growing the school into a successful business along with the strong relationships built have made a personal & professional impact on me. I want to continue to build on my strengths. I hope my loyalty and dedication to succeed in a Sales/Marketing, Operations, or Account Management position will allow me to provide a company with the benefit of many years of knowledge and experience.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CulturePersonal development programsWork from home optionTimeline
Media Manager
LevLane Advertising
08.2006 - 02.2008
Advertising Account Executive
GSI Inc
06.2002 - 08.2006
Marketing Consultant
Marble Crafters
02.2002 - 05.2002
On-Site Owner/ Operator
The Goddard School
07.1999 - 10.2024
Media Planner
Wyeth-Ayerst Pharmaceuticals
05.1997 - 01.2002
- Pediatric First Aid/CPR Training
- Mandated Reporter Certification
Master of Science -
Cabrini College
Bachelor of Arts - Communications
Cabrini College
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