Stephanie Grimes
San Jose,CA
Summary
During my time in leadership roles in my past employments, it has shown me what I am capable of achieving. I have accomplished a lot and gained significant experience from my two prior employers. I recognize that maintaining a positive environment where employees thrive and succeed is key to an efficient and well-rounded workplace. I am a dedicated employee known for pursuing employment options where good customer service, communication, and a positive attitude will make a difference.
Overview
6
6
years of professional experience
Work History
Accountant Assistant
Interior Plant Design
San Jose, CA
11.2022 - Current
- Created invoices for 200+ long term clients. I also collect and push clients to pay past dues.
- Input invoices into third-party payment systems.
- Organized and maintained charts of accounts and updated monthly entries and adjustments for inventory.
- Monitored accounts payable and receivable statuses and delegated related tasks.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital software including Excel and Google Sheets.
- Calculated commission.
- Payroll
- Tracked and found miscalculations.
Holiday Sales Associate
Interior Plant Design
San Jose, CA
09.2021 - Current
- Performed sales for Holiday decor to 100+ corporate companies all around the Bay Area. Including Apple, Google, ECT.
- Help IPD by creating new procedures, guidelines, guideline manuals, work orders for clients and employees, mathematical equations on Excel for the cost of inventory sold on work orders, creating schedules, and talking to clients from start to finish.
- Help with installing and removing holiday decor to ensure my sales are completed correctly.
- Promoted a clean, organized, and inviting environment for customers by implementing and maintaining merchandise visual standards and techniques.
- Created current promotions and initiatives to enhance customer experience, increase customer loyalty, and impact sales.
- Outfitted customer by suggesting key looks and incorporating the latest trends based on individual styles.
- Maintained knowledge of sales and promotions, return policies,and security practices.
Plant Water Technician
Interior Plant Design
San Jose, CA
08.2021 - Current
- Maintained control of equipment, supplies, and vehicles used in water services.
- Verified quality of completed work and inquired about further customer's needs to continue jobs on a professional note.
- I manage/care for 500+ plants in corporate offices. By watering, cleaning, replacing, moving, and problem
- Solved plant's needs in a quiet and timely manner.
- Trained newly hired employees regarding plant equipment operation and industry standards.
- Handled customers' emergency needs to resolve water problems and resulting damages.
Relief Manager
Kfc A&w
San Jose, CA
06.2021 - 08.2021
- Managed shifts in the absence of the store manager to deliver excellent customer service while promoting sales.
- Organized store and maintained high standards for cleanliness of parking lot, restroom, and stockroom.
- Collaborated with staff to maximize customer satisfaction in an effort to build upon relationships with future clients. Due to the fact that the store did not have a high sales reputation this is a very critical thing to obtain.
- Coordinated ordering, receiving merchandise, pricing, and stocking to maintain appropriate product levels on shelves.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Completed daily sales reports and analyzed materials to identify trends, by receiving, and incorporating feedback from store inspections to implement action plans for improvements.
Shift Supervisor
KFC
Los Banos, CA
08.2020 - 06.2021
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Collaborated with team members to provided coaching and reinforced standards to foster superior performance from crew members and others throughout the organization.
- Created fun team-building activities to engage staff in up-selling to meet revenue targets.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepared bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated, and led employees to maintain productivity and customer service levels.
- Complied with company safety procedures, policies, and regulations to promote a safe working environment and cleanliness.
Team Member
KFC
San Jose , CA
06.2018 - 08.2020
- Worked hard to learn all required tasks quickly and maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in all areas of operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Rotated through series of different stations based on team needs.
- Completed additional learning opportunities to advance knowledge and move into senior team member position.
Education
Some College (No Degree) - Financial Accounting
San Jose City College
San Jose, CANursing/Psychology
EVC
San Jose High School Diploma -
Pacheco High School
Los Banos, CA06.2021
Skills
- Troubleshooting issues- One of my best skills that I have is being able to talk to people, being able to come up with solutions that best fit both sides of the issue
- Operations oversight- I am well at determining people's abilities and weaknesses I am good at being able to tell when there is too much on one's plate and whether or not one will be able to handle the situation
- Decision-making- I feel as if I am good at thinking through situations and looking for more than one possible outcome, so I feel as if can choose the best outcome for each decision I make
- Leadership- I have good communication skills and a humble heart so I can uphold relationships with people while also leading others
- Working collaboratively- I am a good team player and open to new ideas and ways of thinking I think when working collaboratively those are strong qualities to have to keep communication open and flowing
- Active listening- I am open to new ideas and thoughts and all ways happy to take them into consideration and being an active listener is an important part of understanding someone's ideas and thoughts fully
- Work ethic- I am a big believer in efficiency and quality and I work my best to achieve both in situations I encounter
- Organizational skills- If you do not have good organizational skills then efficiency in your work is not present and I try to achieve efficiency in all task's I am given
- Proactive and Self-Motivated
- Payment Processing
- Financial Calculation and Analysis
- Accounts Payable and Receivable
- Collections and Invoice Processing
- QuickBooks
- Documentation and Reporting
- Bank Statement Reconciliation
Languages
Spanish.
Professional
Timeline
Accountant Assistant
Interior Plant Design
11.2022 - Current
Holiday Sales Associate
Interior Plant Design
09.2021 - Current
Plant Water Technician
Interior Plant Design
08.2021 - Current
Relief Manager
Kfc A&w
06.2021 - 08.2021
Shift Supervisor
KFC
08.2020 - 06.2021
Team Member
KFC
06.2018 - 08.2020
Some College (No Degree) - Financial Accounting
San Jose City College
Nursing/Psychology
EVC
High School Diploma -
Pacheco High School
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