Stephanie Guedes
Kearny,NJ
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Nephrological Associates
Bloomfield, New Jersey
11.2021 - Current
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Called patients to confirm scheduled appointments and obtain additional details.
- Greeted and checked in patients, updating patient information in computer system.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Interpreted conversations between Portuguese,Spanish-speaking clients and English-speaking staff members.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Supported administration staff with records requests to support patient care.
- Ensured that all required forms were completed accurately and completely prior to release.
Chiropractic Office Assistant
Haveron Total Health
Harrison, NJ
09.2019 - 10.2020
- Provided support to the chiropractor with patient care needs.
- Assisted with administrative tasks such as filing, faxing, scanning documents and mailing letters.
- Transmitted medical records and other correspondence by mail, e-mail, or fax
- Performed light office cleaning duties including vacuuming, dusting furniture and emptying trash cans.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Assisted chiropractors with treatments including applying hot and cold packs, and electrical stimulation.
- Interpreted conversations between Portuguese,Spanish-speaking clients and English-speaking staff members.
Education
Bachelor of Science - Health Service Management
Berkeley College
Little Falls, NJ05-2021
Associate of Science - Professional Science
Bergen Community College
Paramus, NJ12-2015
Skills
- Fluent in Portuguese
- Conversational Spanish
- EPIC proficiency
- Medical Records Management
References
References available upon request.
Timeline
Medical Receptionist
Nephrological Associates
11.2021 - Current
Chiropractic Office Assistant
Haveron Total Health
09.2019 - 10.2020
Bachelor of Science - Health Service Management
Berkeley College
Associate of Science - Professional Science
Bergen Community College
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