Stephanie Guerra
Miami
Overview
6
6
years of professional experience
Work History
After-School Counselor
Jane S. Roberts K-8 Center
09.2022 - Current
- Built productive, lasting connections with individual students
- Coordinated after-school activities contributing to individual student growth and development
- Helped students develop organizational, time management and study skills
Legal Assistant/Receptionist
Babun And Torres PA
11.2021 - 10.2023
- Answered central telephone system and directed calls accordingly
- Confirmed appointments, communicated with clients and updated client records
- Managed multiple tasks and met time-sensitive deadlines
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Oversaw inventory materials monitoring, requisitions and supply re-stocking
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Kept reception area clean and neat to give visitors positive first impression
- Corresponded with clients through email, telephone or postal mail
- Resolved customer problems and complaints
- Handled office scheduling and made notes for deadlines, motions and other important dates
- Managed accounts and client records of clients, observing confidentiality and extreme discretion
- Completed electronic filings, initiated billing statements and managed firm administrative matters
- Analyzed client balance sheets for auditing purposes
- Filed court documents and legal pleadings with court clerk on behalf of attorneys
- Prepared for trials, conducting legal research and drafting pleadings
- Drafted and worked on Will documents
- Worked on Traffic cases
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Intern
Kubicki Draper
09.2021 - 10.2021
- Helped with office tasks such as organizing files and scanning documents
- Learned a few law terminologies
Volunteer
Multiple Insurance Company
01.2019 - 04.2019
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
Education
Bachelor of Science - Criminal Justice
Miami Dade College
Miami, FL07.2025
Bachelor of Arts - Political Science
Florida International University
Miami, FL05.2023
Associate of Arts - Pre-Law
Miami Dade College
Miami, FL07.2021
Skills
- Adaptability
- Planning and Coordination
- Organization
- Responsibility
- Telephone Skills
- Microsoft Office
- Prioritization
- Communication
Additional Information
Microsoft Office Specialist in Outlook, Adobe Certified Associate in Dreamweaver, Bilingual (English and Spanish)
Timeline
After-School Counselor
Jane S. Roberts K-8 Center
09.2022 - Current
Legal Assistant/Receptionist
Babun And Torres PA
11.2021 - 10.2023
Intern
Kubicki Draper
09.2021 - 10.2021
Volunteer
Multiple Insurance Company
01.2019 - 04.2019
Bachelor of Science - Criminal Justice
Miami Dade College
Bachelor of Arts - Political Science
Florida International University
Associate of Arts - Pre-Law
Miami Dade College