Stephanie Guth
Victorville,USA
Summary
Highly organized, energetic, and versatile leader, committed to continuous improvements. Motivated, stepping into new roles, and quickly making positive changes to drive company success. Motivational leader and organizational problem-solver with advanced supervisory, team-building, and customer service skills. Success in motivating staff to work together to achieve targets. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance. Supports corporate strategy by developing team and individual goals, objectives, operational standards, and expectations for safety, quality, and productivity.
Overview
20
20
years of professional experience
Work History
Human Resources Hiring Manager
Amazon Warehouse: Arrow Vans
Salem, OR
06.2019 - 08.2022
- Conducted interviews for respective employees.
- Processed onboarding and offboarding employee documents and maintained files.
- Scheduled and coordinated meetings, training, and calendar events.
- Managed employee and customer concerns and complaints.
- Managed job postings online and finances with job posting sites.
- Responsible for employee reward program to uphold morale.
- Responsible for procurement of office supplies and necessities.
Security Guard
Elite Security
San Diego, CA
03.2011 - 07.2019
- Maintained vigilance at post and utilized training to enforce a command presence.
- Secured premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, controlling access points, and vetting entry.
- Prevented and minimized losses and damage by observing and reporting irregularities.
- Followed and enforced safety protocols, policies, and procedures.
Veterinarian Assistant
Spring Valley Veterinary Clinic
Spring Valley, CA
03.2009 - 10.2013
- Managed client data using computer and data software.
- Updated and filed patient charts.
- Managed clinic calendar and scheduled appointments accordingly.
- Provided customer care and friendliness in person and over the phone.
- Assisted the veterinarian directly during surgeries.
- Provided direct animal care including vaccinations, medications, and routine check-ins.
Food Service Assistant
Mercy Hospital
San Diego, CA
04.2007 - 07.2008
- Portioned and provided meals according to specific standards in high pace environment.
- Delivered meals on time to appropriate nursing stations covering 10 floors including emergency room.
- Verified and ensured all orders were prepared and delivered to all requesting staff successfully.
- Conducted inventory of pantry, refrigerator, and freezer ensuring accuracy of stocked items.
- Re-stocked all food and sundries as needed to ensure availability of necessary items.
Sales Representative
Mervyns
Temecula, CA
07.2004 - 11.2006
- Provided professional customer service and customer assistance throughout the store.
- Maintained cleanliness and organization in the fitting rooms.
- Kept quality store appearance by filling clothing racks and arranging display shelves.
- Operated POS system, processed cash, performed returns, and handled refunds.
- Promoted and signed up customers for store credit card.
- Unloaded delivery trucks and pushed new inventory quickly and efficiently.
- Stocked and organized the inventory room ensuring minimal to no merchandise loss or damage.
Service Cook
KFC
Spring Valley, CA
03.2002 - 11.2004
- Handled loading and unloading food from freezer keeping organization and rotation.
- Cooked food according to specific guidelines and recipes.
- Maintained a clean and efficient work environment ensuring productivity and safety.
- Kept serving bins stocked to ensure productive flow and completion of orders.
- Processed order requests at the drive-thru as well as in-store.
- Operated POS register handling cash and card transactions.
Education
Certificate of Completion - Animal law
San Diego Humane Society Investigations Academy
01.2009
Skills
- Issue and conflict management
- Written and oral communication
- Time management
- Listening skills
- Team player mentality
- Reliable and punctual
- Team management
- Troubleshooting
- Decision-making
- Documentation and recordkeeping
- Microsoft Office
- POS system operation
- Cash handling accuracy
- Strategic planning
- Organizational skills
- Critical thinking
- Inventory control
- Veterinary Assistant Skills
Timeline
Human Resources Hiring Manager
Amazon Warehouse: Arrow Vans
06.2019 - 08.2022
Security Guard
Elite Security
03.2011 - 07.2019
Veterinarian Assistant
Spring Valley Veterinary Clinic
03.2009 - 10.2013
Food Service Assistant
Mercy Hospital
04.2007 - 07.2008
Sales Representative
Mervyns
07.2004 - 11.2006
Service Cook
KFC
03.2002 - 11.2004
Certificate of Completion - Animal law
San Diego Humane Society Investigations Academy