Stephanie Gutierrez
Anaheim,CA
Summary
Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
2
2
years of professional experience
Work History
Group Leader
Anaheim Family YMCA
06.2023 - Current
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Attended treatment team meetings to discuss youth's mental and behavioral progress.
- Listened to clients' concerns and provided encouragement and support.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
- Provided support and guidance to children in conflict resolution.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Med Tech at Assisted Living Community
Westminister Villa
07.2021 - 10.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
Education
No Degree - Accounting And Business Management
Cypress College
9200 Valley View St, Cypress, CA 9063005.2025
Skills
- Continuous Improvement
- Issue Resolution
- Behavior Management
- Active Listening
- Conflict Resolution
- Goal Setting
- First Aid Certification
- First Aid/CPR
- Teamwork and Collaboration
- Organizational Skills
- Quality Assurance
- Excellent Communication
- Calm Under Pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Additional Information
I am currently a full time student majoring in accounting and business management
Timeline
Group Leader
Anaheim Family YMCA
06.2023 - Current
Med Tech at Assisted Living Community
Westminister Villa
07.2021 - 10.2022
No Degree - Accounting And Business Management
Cypress College
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