Stephanie Gutierrez
Orlando,FL
Summary
A detail-oriented and results-driven professional with a strong background in office management and fraud analysis, possessing extensive experience in overseeing office operations and administering tasks effectively. Proficient in data analytics for fraud detection and prevention, ensuring regulatory compliance while delivering exceptional support to both teams and clients. Demonstrates a proven ability to manage both in-office and remote teams efficiently, driving operational excellence.
Overview
6
6
years of professional experience
Work History
Office Manager
Orlando Business Solutions
Orlando, FL
02.2022 - Current
- Managed daily office operations, including scheduling, record keeping, and correspondence.
- Coordinated office procedures, ensuring smooth workflow and efficient communication across departments.
- Led a team of administrative assistants and provided training on office tools and systems.
- Implemented and maintained filing systems for both digital and physical records, ensuring compliance with company policies.
Fraud Analyst
XYZ Financial Services
Orlando, FL
01.2020 - 01.2022
- Analyzed transactions and customer data to identify potential fraud patterns and mitigate tasks.
- Utilized an advanced data analytics tool to review high-risk accounts and flagged suspicious activity.
- Prepared detailed reports and recommendations for senior management to improve fraud prevention measures.
- Assisted in developing training materials for staff on fraud detection techniques and security protocols.
Security Team Member
Target
Orlando, FL
01.2019 - 01.2022
- Maintained a safe environment through vigilant surveillance and incident response.
- Conducted regular security audits and implemented safety measures for hybrid operations.
- Enhanced store-wide safety measures by collaborating with management and investigating security incidents.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Assisted in training new team members on security protocols and procedures.
Education
BBA - Criminology
University of South Florida
Tampa, FL12-2020
High School Diploma -
Winter Park Highschool
Orlando, FL05-2017
Skills
- Office management and administration
- Fraud detection and prevention
- Data analysis and reporting
- Risk management and compliance
- Customer service and conflict resolution
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Team leadership and training
Timeline
Office Manager
Orlando Business Solutions
02.2022 - Current
Fraud Analyst
XYZ Financial Services
01.2020 - 01.2022
Security Team Member
Target
01.2019 - 01.2022
BBA - Criminology
University of South Florida
High School Diploma -
Winter Park Highschool
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