Stephanie Haaz
Somerset,KY
Summary
Dynamic leader and entrepreneur with a proven track record in business development and customer relations, notably at Haaz Cleaning LLC. Expert in creating efficient systems and fostering strong customer relationships, leading to increased revenue and market expansion. Skilled in business planning and employee training, demonstrating exceptional attention to detail and team collaboration. Results-driven business owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Owner
Haaz Cleaning Llc
01.2023 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Established strong customer relationships through excellent communication and attentive service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed a high-performing team through effective recruitment, training, and performance management.
Housekeeper
Clean Blue Llc
06.2021 - Current
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Returned emptied garbage receptacles to proper locations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Operated electronic backpack vacuums and floor sweepers.
Housekeeper
TTAI
12.2019 - 02.2020
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
Education
Associate of Science - Nursing
Somerset Community College
Somerset, KY12-2025
GED -
Somerset Community College
Somerset, KY12-2023
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Relationship Building
- Work Planning and Prioritization
- Employee Training
- Business Planning
- Team Collaboration and Leadership
- Business Development
- Business Administration
- Professional Networking
Certification
- Presidents listed spring semester 2024
- Presidents list summer 2024
- Certified Nursing Assistant (CNA) - State Boards of Nursing. October 2024
Timeline
Business Owner
Haaz Cleaning Llc
01.2023 - Current
Housekeeper
Clean Blue Llc
06.2021 - Current
Housekeeper
TTAI
12.2019 - 02.2020
Associate of Science - Nursing
Somerset Community College
GED -
Somerset Community College
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