Stephanie Habiger
Rio Rancho,NM
Summary
Committed Paramedic offering proven history of exercising strong judgment in high-pressure situations. Skilled in patient needs assessment and critical care. Detail-oriented and compassionate with expansive knowledge of community health along with a specialty in pediatric care. Experience in sales, customer service and office management.
Overview
16
16
years of professional experience
Work History
Paramedic
Lovelace Medical Group Urgent Care
11.2023 - Current
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Monitored patient reactions after administering medications and IV therapies.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Assessed patient condition through physical and verbal exams and by collecting information from patient during triage
- Educated patients and family members on medical treatments and therapies for informed support.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Dispatch/Patient Flow Specialist
Defiance Medical
02.2023 - 07.2023
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Created training materials for new on boarding employees
- Gathered metrics to track delays in hospital operations
- Assisted in onboarding new employees along with training current employees
- Organized paperwork and explained individual job parameters for each assignment.
- Developed and implemented process enhancements to drive continuous program improvement.
- Proficient in navigating EPIC charting system
- Able to navigate patient charts to gather information pertinent to triaging in order to correctly assign in patient beds
Paramedic
Albuquerque Ambulance Service
08.2021 - 04.2023
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with lucid patients to gather incident and medical history information.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Responded to 8-13 daily emergencies per 13hr shift, working alongside different agencies.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Able to navigate EPIC charting system to obtain pertinent patient information
- Participated as part of Quality Assurance and Quality Improvement Department
COVID-19 Compliance Officer
Remote Medical International
07.2021 - 09.2021
- Assisted employees and customers with safety and health requirements related to COVID-19.
- Acquired knowledge and stayed up to date on best practices for slowing spread of COVID-19.
- Monitored premise entry points to determine if employees and visitors met compliance standards prior to admittance.
- Provided health screenings and enforced social distancing, masking, and other policies related to COVID-19.
- Administered and interpreted COVID-19 symptom tests, including infrared temperature scans, oral thermometers, and surveys.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Collect tissue samples with focus on accuracy and adherence to aseptic techniques.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Work flexible hours
Paramedic
RVT Solutions
02.2021 - 07.2021
- Provided in-patient care for adult and pediatric patients, functioning with the same scope of practice as a RN, following an emergency executive order
- Provided care for all acuity patients from general care, step down, and ICU levels of care
- Collaborated with hospital and facility staff to provide correct patient treatments.
- Communicated with lucid patients to gather incident and medical history information.
- Monitored vital signs before, during and after procedures such as transfusions
- Used EPIC to collect data on triaging, medications and patient conditions.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Prioritized tasks to provide effective care for 5-8 daily patients.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
Paramedic
Superior Ambulance Service
06.2018 - 04.2021
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adhered to established medical protocols and procedures, as well as legal guidelines and health and safety standards.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Administered fluid replacement via IV, IO and IM to replace fluid volumes and for medication administration.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Certified with ICS 100, ICS 200, and ICS 700.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure
EMT-Intermediate
Presbyterian High Resort Pediatric Urgent Care
07.2018 - 08.2019
- Triage and preformed initial assessment on pediatric patients.
- Preformed point of care testing to include but not limited to nasal flu swabs, oral swabs, finger sticks for BGL, urinalysis, etc
- Placed sutures in pediatric patients
- Established IV lines and preformed blood draws
- Administered weight based medications
- Applied Splints to broken or injured extremities
- Able to arrange transport for the patient if their needs exceeded what was capable by Urgent Care services.
- Recognized severity of patients that needed ER or ICU services
EMT-Intermediate
Friends Of Mt. Taylor Ambulance/Mt. Taylor Ambulance
05.2009 - 05.2018
- Full time employee working at least 96 hours a week between a 911 response unit and a primarily interfacility unit but that unit also handles 911 calls in high volume situations.
- Provide advanced life support care to the City of Grants as well as Cibola County. Able to initiate difficult IV placements.
- Able to discontinue IV therapy.
- Able to place and monitor ECG leads 4 and 12.
- Able to obtain vitals including but not limited to manual blood pressures, glucometery and pulse oximetry.
- Proper disposal of sharps and other possible hazardous materials.
- Charts completed with every patient contact, transport or non-transport.
- Participated in community programs to promote health safety and well being.
- Assisted management in company and daily operation.
- Assisted in training and skills testing for local EMT classes
- All aspects of clerical duties including answering phone calls, taking messages, directing visitors, preparing correspondence reports, forms and documents as needed.
- Create and maintain files and patient records
- Participated on interview panels and recommend possible hires.
- Field training officer.
- Regular communication with Medical Director including QA/QI reviews, DOT physical examinations, protocol updates and medical questions.
- Organize paperwork for PRC inspections.
- Skills with current Microsoft Office software for Mac and Windows
- Utilize copier, scanner, fax machine, calculator, etc.
- Maintain employee files both paper and electronic.
- Certified with ICS 100, ICS 200, and ICS 700.
- CPR certified, ACLS and PALS certified as well.
Office Manager
Habiger's Service Printing
05.2008 - 05.2018
- Monitored front areas so that questions could be promptly addressed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Completed orders and organized product deliveries to meet customer timetables.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Processed product returns and assisted customers with other selections.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Skills with current Microsoft Office software for Mac and Windows.
- Post and file invoices and other company paperwork along with archiving older paperwork.
- Answering phones to assist with customer questions and receiving item numbers to give or fill price quotes for supplies.
- All aspects of clerical duties including preparing correspondence reports, forms and documents as needed.
- Create and maintain files. Utilize copier, fax machine, scanners, calculators, cash register, etc.
- Compared vendor prices and negotiated for optimal savings.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
ER Technician
Presbyterian Rust Medical Center
05.2015 - 07.2016
- Use skills as EMT-I.
- Practices proper PPE Protocol to Initiate IV therapy, draw blood work and cultures.
- Apply ECG leads. Obtain 12 lead ECG.
- Maintain Vital signs.
- Splinting and basic suturing.
- Able to assist patient's in and out of bed. Able to lift and move patient's safely. Does what can be done to reduce the chances of falls and injuries in hospital.
- Place indwelling urinary catheters in males and females. In and out catheters for adults and pediatrics. Place urine bags on pediatrics.
- Place Nasogastric tubes in patient's with possible bowel obstructions or possible overdoses.
- Able to initiate difficult IVs. Initiate External Jugular IVs and Intraosseous IVs.
- Restock and clean rooms.
- Transport patients to different sections of the hospital.
- Wonderful bedside manner. Able to deal with stressful situations and calm down irate patients and family members.
- Follow chain of command. Able to navigate EPIC for online charting.
- Always verifying patient's name and birthday when labeling blood work and before initiating IV fluids.
- Easily float from one area to the next and able to help in every area of the ER.
- Able to take care of patient's of all ages from neonate to geriatric.
- Notices changes in patient status and alerts RN or Provider with declining or life threatening changes.
- Receives calls from incoming EMS, Fire, or Police and assigns them to appropriate areas.
- Able to reassign patients to different rooms if specialty rooms needed for incoming needs.
- Able to perform clerical/secretary duties including but not limited to answering phones, transferring calls, running errands, making photo copies, and sending faxes.
- Attends trainings to improve patient care. Follows protocols. Learns protocols quickly.
- Able to answer questions about care plans. Explains procedures. Explains "scary" procedures such as IVs to children before performing procedure.
- Cleans and inspects wounds in an aseptic technique to reduce chances for in hospital infections.
Education
Certificate - Paramedic
University of New Mexico
Albuquerque, NM09.2020
Certificate - EMT-Intermediate
New Mexico State University
Grants, NM10.2010
Certificate - EMT-Basic
Eastern Arizona College
Thatcher, AZ12.2008
High School Diploma -
Grants High School
Grants, NM05.2008
Skills
- Direct Patient Care
- Emergency Response
- COVID Screening/Testing
- Vaccine Administration
- Computer skills
- Sales
- Invoicing
- Clerical support
- Sorting and labeling
References
- Brayden Kirk
Supervisor RVT Solutions/Defiance Medical
Telephone (509) 264-8203
- Kassi Laursen
Flight Paramedic CSI Air Medical
Telephone (505) 290-2813
- Milo Lambert
Fire Chief Silver City Fire Department
Telephone: (575)-590-0339
Timeline
Paramedic
Lovelace Medical Group Urgent Care
11.2023 - Current
Dispatch/Patient Flow Specialist
Defiance Medical
02.2023 - 07.2023
Paramedic
Albuquerque Ambulance Service
08.2021 - 04.2023
COVID-19 Compliance Officer
Remote Medical International
07.2021 - 09.2021
Paramedic
RVT Solutions
02.2021 - 07.2021
EMT-Intermediate
Presbyterian High Resort Pediatric Urgent Care
07.2018 - 08.2019
Paramedic
Superior Ambulance Service
06.2018 - 04.2021
ER Technician
Presbyterian Rust Medical Center
05.2015 - 07.2016
EMT-Intermediate
Friends Of Mt. Taylor Ambulance/Mt. Taylor Ambulance
05.2009 - 05.2018
Office Manager
Habiger's Service Printing
05.2008 - 05.2018
Certificate - Paramedic
University of New Mexico
Certificate - EMT-Intermediate
New Mexico State University
Certificate - EMT-Basic
Eastern Arizona College
High School Diploma -
Grants High School
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