Stephanie Hackney
Lonoke,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Talented Special Education Teacher focused on meeting student academic and emotional needs. Compassionate and caring in delivery of personalized, hands-on support and lessons targeted to specific learning needs and strengths. Leverages strong communication skills and patient nature to provide positive reinforcement in team-based, structured environments. Demonstrates excellent written and verbal communication skills, computer skills, and client confidentiality. Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Certified Bar Manager, Server, Shift Leader
Grumpy Goat Tavern
Lono, AR
02.2024 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Special Education Compliance Team Case Manager
Arkansas Virtual Academy
Little Rock, AR
10.2023 - 07.2024
- Monitored client progress through regular follow-up contacts.
- Collaborated with teachers and other staff members to develop Individualized Education Programs for students.
- Observed and documented student performance, progress and behaviors in order to ensure that individual goals were being met.
- Conducted assessments of student learning strengths and weaknesses using formal and informal evaluation procedures.
- Implemented evidence-based instructional strategies designed to meet the unique needs of each student.
- Maintained accurate records of IEPs, student progress reports, lesson plans and attendance information.
- Assisted in developing transition plans for students moving from one grade level or school setting to another.
- Incorporated technology into classroom activities as appropriate for special education students.
- Facilitated meetings between parents, administrators and teachers regarding IEPs, services provided and academic progress.
- Monitored compliance with state regulations governing special education programs at the district level.
- Coordinated communication among outside agencies providing services such as speech therapy or occupational therapy.
- Attended Individualized Education Program meetings with parents, teachers, administrators and outside service providers as needed.
- Adapted curriculum materials as necessary to meet the needs of all learners within the classroom setting.
Bar Manager, Server
Nicks B-B-Q and Catfish
Carlisle, AR
01.1998 - 02.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Implemented strategies designed to increase revenue through upselling techniques.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Restocked beer and liquor regularly and after special events.
- Monitored cash intake to reduce discrepancies.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Inspected dining and serving areas for cleanliness and proper setup.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
High School Special Education Teacher
Lonoke Public Schools
Lonoke, AR
05.2016 - 10.2023
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Provided guidance for students in developing problem-solving skills.
- Utilized technology to enhance teaching methods and student engagement.
- Tutored individual students after school hours as needed.
- Involved parents in student education by cultivating strong relationships.
- Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.
- Developed individualized instruction plans and curriculum modifications for students with special needs.
- Provided one-on-one support to students in reading, writing, math and other subject areas.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
- Collaborated with general education teachers to include students in classroom activities.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Established and maintained dynamic working relationships with students and parents to support classroom objectives.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
- Collaborated with outside agencies providing services for students and families to deliver cohesive support.
- Enhanced lessons using Smart Board technology and computers.
- Maintained accurate student records and prepared reports on individuals and activities as required by laws, district policies and administrative regulations.
Elementary School Teacher
Lonoke School District
Lonoke, AR
05.2004 - 05.2016
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
- Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
- Utilized technology to enhance teaching methods and student engagement.
- Organized field trips to supplement classroom instruction.
- Served as mentor for new teachers in the department.
- Involved parents in student education by cultivating strong relationships.
- Implemented multiple methods to improve student educational success.
- Taught accelerated literary programs to elementary school students by guiding heterogeneous small group instruction.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Developed and implemented engaging lesson plans in line with state curriculum standards.
- Utilized educational technology to enhance teaching and learning experiences.
Deputy Clerk
Lonoke County Clerks Office
Lonoke, AR
03.1995 - 07.2008
- Assisted in preparing and maintaining official records, documents, and reports.
- Organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents.
- Reviewed incoming correspondence for accuracy and completeness.
- Compiled data to be used in budget preparation and forecasting.
- Prepared agendas for council meetings; took minutes during meetings.
- Processed applications for permits, licenses, and other government forms.
- Greeted visitors; provided information regarding city services or operations.
- Monitored accounts payable activities; prepared checks for payment.
- Created spreadsheets to track budgets and expenditures.
- Processed payroll information including time sheets, pay rates.
- Prepared bank deposits; reconciled bank statements monthly.
- Assisted with administration of municipal elections by collecting and counting ballots.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Education
Master of Science - Gifted And Talented
Arkansas State University
State University, AR12-2019
Master of Science - Theory And Practice
Arkansas State University
State University, AR05-2017
Master of Science - Educational Leadership And Administration
Arkansas State University
State University, AR05-2016
Master of Science - Special Education 4-12
Arkansas State University
State University, AR12-2014
Master of Science - Elementary Education
Arkansas State University
State University, AR05-2007
Bachelor of Science - Mid-Level Education 4-8
Arkansas State University
State University, AR05-2004
High School Diploma -
Lonoke High School
Lonoke, AR05-1999
Skills
- Performance monitoring
- Staff Training
- Restaurant Management
- Customer Relations
- Event Coordination
- Regulatory Compliance
- Marketing and sales experience
- Service-oriented mindset
- Supervisory Experience
- Verbal and written communication
- Team Leadership
- Outgoing Personality
- Legal Compliance
- Training and mentoring
- Strong computer skills
- Communication and Interpersonal Skills
- Life Skills Instruction
- Assessment skills
- Outstanding communication skills
- Multitasking skills
- Fundraising skills
- Recordkeeping skills
- Data Management
- Skills Development
- Instructional Strategies
- Student Records Management
- Social Skills Development
- Competent in Smartboard technology
- Individual Education Plans IEPs
- Lesson Planning
- Scheduling proficiency
- Parent communications
- Relationship Building
- Crisis Prevention and Intervention
- Special Education
- Transition planning
- Collaborative Teamwork
- MS Office proficient
- Behavior Intervention Plans
- Team Collaboration
Affiliations
- Hunting, fishing and camping
- Softball mom
- Coach
- Being outdoors
- Love watching football, baseball, softball, basketball
- Going to the horse races
Accomplishments
- President's List
- Dean's List
- Leadership Team Member (over 15 years)
- Teacher of the Year
- Certified Cheer Coach (NFHS-National Federation of State High School Associations-certified in multiple areas)
- CPR and Stop the Bleed Trained
- Kagan Training
- Capturing a Kid's Heart Certified
- Science of Reading Certified
- Parent Involvement Coordinator (over 10 years)
- Jackrabbit Heart Award (multiple years)
Certification
- Cheer Coach
- CPR
- Science of Reading
- Kagan Training
- Transition Plans
- IEP's
- Life Skills
- Certified Bar Manager
Timeline
Certified Bar Manager, Server, Shift Leader
Grumpy Goat Tavern
02.2024 - Current
Special Education Compliance Team Case Manager
Arkansas Virtual Academy
10.2023 - 07.2024
High School Special Education Teacher
Lonoke Public Schools
05.2016 - 10.2023
Elementary School Teacher
Lonoke School District
05.2004 - 05.2016
Bar Manager, Server
Nicks B-B-Q and Catfish
01.1998 - 02.2024
Deputy Clerk
Lonoke County Clerks Office
03.1995 - 07.2008
- Cheer Coach
- CPR
- Science of Reading
- Kagan Training
- Transition Plans
- IEP's
- Life Skills
- Certified Bar Manager
Master of Science - Gifted And Talented
Arkansas State University
Master of Science - Theory And Practice
Arkansas State University
Master of Science - Educational Leadership And Administration
Arkansas State University
Master of Science - Special Education 4-12
Arkansas State University
Master of Science - Elementary Education
Arkansas State University
Bachelor of Science - Mid-Level Education 4-8
Arkansas State University
High School Diploma -
Lonoke High School
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