Stephanie Hall
Ault,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and learn new skills.
Overview
10
10
years of professional experience
Work History
Liquor Store Clerk
On The Rocks Liquor
06.2023 - Current
- Operates a point of sale system for purchases with cash, credit, debit and personal check.
- Maintained thorough and current knowledge of available brands and new sale items to relay to customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
Project Assistant
Ames Construction
06.2021 - 05.2023
- Organized and maintained payroll data daily, which included PTO and end of project bonus.
- Answered co-workers questions and resolved issues discovered during invoicing and collection process.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
Liquor Store Clerk
On The Rocks Liqour
05.2018 - 06.2021
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
Customer Engagement Specialist
Constant Contact
02.2016 - 05.2018
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted customers with making payments or establishing payment plans to help customers use their accounts.
Education
Bachelor of Science - Business Management
Colorado State University-Global
Golden, CO12.2018
Associate of Arts - Liberal Arts And General Studies
Aims Community College
Greeley, CO08.2017
Skills
- Billing and Invoicing
- Database Entry
- Administrative Support
- Cash Handling Experience
- Report Generation
- Customer Service
- Documentation management
- Scheduling and calendar management
Languages
Spanish
Limited
Timeline
Liquor Store Clerk
On The Rocks Liquor
06.2023 - Current
Project Assistant
Ames Construction
06.2021 - 05.2023
Liquor Store Clerk
On The Rocks Liqour
05.2018 - 06.2021
Customer Engagement Specialist
Constant Contact
02.2016 - 05.2018
Bachelor of Science - Business Management
Colorado State University-Global
Associate of Arts - Liberal Arts And General Studies
Aims Community College
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