Stephanie Hamman
Kingwood,TX
Summary
Developed strong collaborative and multitasking skills in a fast-paced environment, ensuring efficient handling of various tasks. Transitioning into a new field with a focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in a dynamic and supportive setting.
Overview
4
4
years of professional experience
Work History
Client Experience Associate
AnywhereWorks
Remote, Kingwood, Texas
10.2025 - Current
- I work for a high-call-volume call center. I specialize in LEX, assisting law firms with taking messages, transferring calls, scheduling appointments, and assisting new clients.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Adapted quickly to new systems and procedures, maintaining high levels of service continuity.
- Handled escalated calls professionally, demonstrating conflict resolution skills during challenging situations.
Automotive Detailer
Enterprise Rent-A-Car
Kingwood, TX
09.2024 - 10.2025
- Performed thorough vehicle cleaning, ensuring high standards of appearance and hygiene.
- Operated advanced detailing equipment to restore vehicle interiors and exteriors effectively.
- Inspected vehicles for quality assurance, addressing any imperfections promptly.
- Collaborated with team members to maintain a clean and organized workspace.
- Maintained inventory of cleaning supplies and tools, ensuring readiness for daily operations.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
Cashier
Kingwood Garden Center/Warrens
Kingwood, TX
03.2022 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reconciliations.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new staff on cash handling protocols and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Natural Sciences
San Jacinto College
Pasadena, Texas, TX05-2029
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Cash handling
- Workplace safety
- Relationship building
- Courteous and professional
Timeline
Client Experience Associate
AnywhereWorks
10.2025 - Current
Automotive Detailer
Enterprise Rent-A-Car
09.2024 - 10.2025
Cashier
Kingwood Garden Center/Warrens
03.2022 - 09.2024
Associate of Science - Natural Sciences
San Jacinto College