Stephanie Hancock
College Station,TX
Summary
Qualified Certified Medical Assistant specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over twenty years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
1
1
Certificate
Work History
CMA
Rocky Hollow Lakehouse
Georgetown, TX
02.2022 - 06.2022
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Maintained medication stock and cleaned patient rooms and equipment.
- Assessed patient needs in response to medications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Assisted patients with personal care to alleviate burden on family members.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Medical Assistant
Sleep360
Cedar Park, TX
01.2022 - 01.2022
- Externship Experience
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Responded to patient callbacks and phone-in prescription refill requests.
Education
CMA, MAA, Phlebotomy, EKG - Nursing
Training Center of Central Texas
Harker Heights, TX02.2022
High School Diploma -
Hamilton Southeastern High School
Fishers, IN05.2016
Skills
- Ingestion instruction
- Vital sign monitoring
- Training and development
- Medication administration
- Medical records management
- Patient relations
- Collecting vital signs
- Specimen collection
- Infection control procedures
- Medical terminology knowledge
- Respiratory equipment training
- Grooming and bathing assistance
- Collecting specimens
- Performing patient intakes
- Calm and level-headed under duress
- General housekeeping ability
- Catheter change and preparation
- Quick problem solver
- Able to lift 210 pounds
- Quality assurance controls
- Helping with medication
Certification
- Certified Medical Assistant (CMA)
- ECG Certified
- Phlebotomy Technician (PT)
- Certified Medical Administrative Assistant (CMAA)
Accomplishments
- Recognized for outstanding dedication to patient care.
- Took approximately [Number] X-rays per day.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Supervised team of 8 staff members.
- Collaborated with team of 15 in the development of HEDIS.
- Successfully transitioned facility to use of [Program or Software Name].
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
CMA
Rocky Hollow Lakehouse
02.2022 - 06.2022
Medical Assistant
Sleep360
01.2022 - 01.2022
CMA, MAA, Phlebotomy, EKG - Nursing
Training Center of Central Texas
High School Diploma -
Hamilton Southeastern High School
- Certified Medical Assistant (CMA)
- ECG Certified
- Phlebotomy Technician (PT)
- Certified Medical Administrative Assistant (CMAA)
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