Stephanie Hancock
Denver,CO
Summary
Dynamic leader with a proven track record in local governance as a Council Member for Aurora City Council, excelling in policy development and community engagement. Adept at fostering stakeholder collaboration and enhancing constituent relations, I successfully advocated for sustainable projects and secured federal funding, driving impactful change in our community. Strategic Council Member known for high productivity and efficiency in task completion. Skilled in legislative analysis, community engagement, and policy development. Thrive using negotiation, communication, and strategic planning to achieve objectives. Committed to fostering collaboration and delivering results that benefit the community.
Overview
26
26
years of professional experience
Work History
Council Member
Aurora City Council
12.2023 - Current
- Collaborated with community leaders to address local issues and concerns.
- Participated in council meetings to discuss policies and legislation.
- Engaged with constituents to gather feedback on city initiatives.
- Advocated for sustainable development projects within city planning efforts.
- Reviewed and provided input on city budget proposals and allocations.
- Facilitated discussions on public safety and community welfare strategies.
- Supported local events to strengthen community engagement and participation.
- Initiated professional relationships between city, county, state, federal and other municipal government offices by cohesively discussing ways to resolve interjurisdictional issues and regional problems affecting residents.
- Responded to constituent concerns and developed and executed plans to address city issues.
- Met with constituents to listen to their concerns and address their questions or complaints.
- Reviewed documents such as ordinances, resolutions, budgets and contracts prior to approval by the Council.
- Participated in outreach events aimed at informing residents about upcoming initiatives or ordinances.
- Upheld strong constituent relations with public meetings, community events, and robust feedback system through office staff.
- Attended dinners and special events to meet people and develop relationships.
- Solicited federal funding for local projects and programs.
Assistant Property Manager
Willowbridge Property Management
01.2024 - 01.2025
- Financial Management, Reporting, Leasing, Customer Relations
Property Management Contractor (Part-time as needed)
InterSolutions
01.2022 - 01.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
President
Aurora Cultural Arts District Board (ACAD)
01.2020 - 01.2023
- Current Volunteer President of the Board which presides over monthly community events that showcase arts and culture in the most culturally diverse and economically challenged district in Aurora Colorado. ACAD has been awarded the Colorado Creative Industries designation and opened the East Colfax Art Gallery & Studio, which serves the community.
Service Delivery Coordinator/Project Manager
Zayo
01.2019 - 01.2022
- Responsible for the disconnection management process of Ethernet, WAN, Dark Fiber, DDos and IP services.
Owner/Chief Visionary Officer
5280 Artist Co-Op
01.2016 - 01.2022
- Award winning Arts & Entertainment Company founded for the purpose of creating Theatrical, musical arts production company created for the purpose of telling unique original stories from the African American diaspora.
Property Administrator
LOWE Enterprises
01.2018 - 01.2019
- Responsible for daily office operations ranging from answering phones, filing, Accounts Payable, data entry, ordering supplies and customer service.
Leasing Consultant- Contractor
Real Estate Personnel
01.2015 - 01.2018
- Responsible for leasing apartments at various Apartment properties at locations where assigned, provide excellent customer service, assist in management function as needed, advising and selling potential residents apartment homes. Assignments are based on an as needed basis.
Assistant Property Manager
Echelon Property Group
01.2015 - 01.2017
- Responsible for day to day property operations, generation of sales and managing customer service for residents and prospective residents. Meets with vendors and prepares leasing documents, prepares month end reports, processes rental payments, coordinates make-ready workflow for apartments, conducts required inspections and safety checks as well as daily activities throughout the community.
Senior Leasing Consultant
Wasatch Property Management
01.2012 - 01.2015
- Responsible for leasing apartments, posting advertisements via social media and craigslist, generating sales through the pipeline and providing excellent customer service, assisting in management functions as needed, advising and selling potential residents apartment homes.
Enrollment Specialist (Contractor)
Delta Dental of Colorado
01.2011 - 12.2011
- Responsible for communicating through in person presentations of new and existing dental benefits to the employee population during the open enrollment period at benefit fairs, meetings and during formal presentations.
Regional Sales Manager-CIGNA Dental
CIGNA HealthCare
01.2000 - 01.2008
- Responsible for driving dental market penetration and expansion in the 50 to 5000 member groups with existing medical, life & disability coverage in Colorado and Utah resulting in 10% year over year increase in dental membership in the region's book of business. Working with brokers and consultants to present and show the value of adding dental to their client healthcare portfolio to streamline costs and become the single point of contact for the organization's healthcare needs.
- Denver Colorado
Education
Graduate Certificate -
Leadership Program of The Rockies
Denver, CO06-2023
Certificate - Quickstart Culinarty
Emily Griffith Culinary Arts Quick Start Program
Denver, CO08-2017
Six Sigma Training Green belt - Healthcare
CIGNA
Denver, CO07-2007
BA - Communications/Theater
Texas Southern University
Houston, TX06-1986
Skills
- Policy writing
- Community engagement
- Public speaking
- Local governance
- Stakeholder collaboration
- Constituent relations
- Problem solving
- Effective communication
- Conflict resolution
- Team building
- Influencing skills
- Policy development
- Organizational skills
- Relationship building
- Teamwork and collaboration
- Bill sponsorship
- Criminal justice policy
- Decision-making
- Ethical leadership
- Constituent services
- Government relations
- District representation
Veteran Status
US Air Force
Education And Licenses
- BA Communications/Theater, Texas Southern University
- Emily Griffith Culinary Arts Quick Start Program
- Six Sigma Training
- Miller Heiman Sales Training
- Serve Safe Certification
- Leadership Program of the Rockies Class of 2023
Timeline
Assistant Property Manager
Willowbridge Property Management
01.2024 - 01.2025
Council Member
Aurora City Council
12.2023 - Current
Property Management Contractor (Part-time as needed)
InterSolutions
01.2022 - 01.2024
President
Aurora Cultural Arts District Board (ACAD)
01.2020 - 01.2023
Service Delivery Coordinator/Project Manager
Zayo
01.2019 - 01.2022
Property Administrator
LOWE Enterprises
01.2018 - 01.2019
Owner/Chief Visionary Officer
5280 Artist Co-Op
01.2016 - 01.2022
Leasing Consultant- Contractor
Real Estate Personnel
01.2015 - 01.2018
Assistant Property Manager
Echelon Property Group
01.2015 - 01.2017
Senior Leasing Consultant
Wasatch Property Management
01.2012 - 01.2015
Enrollment Specialist (Contractor)
Delta Dental of Colorado
01.2011 - 12.2011
Regional Sales Manager-CIGNA Dental
CIGNA HealthCare
01.2000 - 01.2008
Graduate Certificate -
Leadership Program of The Rockies
Certificate - Quickstart Culinarty
Emily Griffith Culinary Arts Quick Start Program
Six Sigma Training Green belt - Healthcare
CIGNA
BA - Communications/Theater
Texas Southern University