Stephanie Hankins
Baltimore,MD
Summary
Adept at fostering customer loyalty and safety, I excelled in roles at KutzbyStef and Camp Hill, showcasing strong verbal communication and team collaboration. Achieved a high customer retention rate through exceptional service delivery and maintained stringent hygiene standards. Quick to learn and adapt, I consistently ensured a safe, efficient environment for clients and colleagues alike.
Overview
21
21
years of professional experience
Work History
Barber
KutzbyStef
10.2020 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Bus Driver
Zum
04.2023 - 04.2024
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Barber
KutzbyStef
05.2003 - 09.2015
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Correctional Officer
Camp Hill
11.2003 - 05.2004
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Education
No -
Harrisburg Area Community College
Harrisburg, PASkills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
Timeline
Bus Driver
Zum
04.2023 - 04.2024
Barber
KutzbyStef
10.2020 - Current
Correctional Officer
Camp Hill
11.2003 - 05.2004
Barber
KutzbyStef
05.2003 - 09.2015
No -
Harrisburg Area Community College
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