Stephanie Sells
Lowell
Summary
Dynamic General Manager with a proven track record at RiverBend Family Dining, excelling in operations management and team leadership. Enhanced customer satisfaction through effective training and streamlined inventory control, achieving significant sales growth. A dedicated problem solver and efficient multi-tasker, committed to fostering a collaborative work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
RiverBend Family Dining
08.2017 - Current
- Managed daily operations to ensure efficient workflow and service delivery.
- Developed team schedules to optimize staffing levels and improve customer satisfaction.
- Assisted in training new employees on company policies and operational procedures.
- Implemented inventory management practices to reduce waste and enhance product availability.
- Collaborated with departments to streamline communication and improve overall efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Shift Lead Manager
Bob Evans Restaurant
11.2008 - 07.2017
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Streamlined workflow processes, enhancing efficiency and reducing downtime.
- Coordinated shift schedules, optimizing staff allocation based on demand fluctuations.
Education
Certificate of Completion -
Washington County Career Center Adult Education
Marietta, Ohio06-2013
High School Diploma -
Washington County Career Center
Marietta, Ohio05-2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Customer relations
- Inventory control
- Customer relationship management
Certification
- Management course for food safety
- Minimum of 40 hours spent on management classes, successful business classes, and other restaurant classes.
Timeline
General Manager
RiverBend Family Dining
08.2017 - Current
Shift Lead Manager
Bob Evans Restaurant
11.2008 - 07.2017
Certificate of Completion -
Washington County Career Center Adult Education
High School Diploma -
Washington County Career Center
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