Stephanie Harman
Painted Post
Summary
Experienced in team leadership, customer service, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Demonstrates a proven track record of fostering productive work environments and consistently achieving set goals. Proficient in leading teams towards successful outcomes.
Overview
9
9
years of professional experience
Work History
Manager (Breakfast Coordinator)
Carrols Corporation (Burger King)
04.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Delivery Driver
Baccile Package Services (FedEx)
10.2020 - 06.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Delivered packages to customer doorsteps and business offices.
Sales Associate/ Driver
Advance Auto Parts
07.2019 - 12.2020
- Resolved customer inquiries regarding auto parts and their functions.
- Processed returns and exchanges for enhanced customer satisfaction.
- Increased overall sales transaction volume to meet goals.
Collections Agent
General Revenue Corporation
05.2017 - 01.2018
- Managed confidential data with strict adherence to privacy protocols.
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
Shift Manager
Bart-Rich Ent
02.2016 - 05.2017
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
Education
N/A - Business Administration
Corning Community College
Corning, NYSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Multitasking Abilities
- Excellent communication
Timeline
Manager (Breakfast Coordinator)
Carrols Corporation (Burger King)
04.2022 - Current
Delivery Driver
Baccile Package Services (FedEx)
10.2020 - 06.2021
Sales Associate/ Driver
Advance Auto Parts
07.2019 - 12.2020
Collections Agent
General Revenue Corporation
05.2017 - 01.2018
Shift Manager
Bart-Rich Ent
02.2016 - 05.2017
N/A - Business Administration
Corning Community College
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