Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Employmentgap
Personal Information
Timeline
Generic

Stephanie Harper

Thousand Palms,CA

Summary

Passionate about the Customers experience! Sincere engagement, active listening, knowledge of exceptional products, exceptional service , a smile, will heighten their experience to the next level!. In addition this will increase future repeat customer visits, new business, will ultimately increase sales

Overview

28
28
years of professional experience
1
1
Certification

Work History

Security Guard

CISS
03.2024 - Current
  • Secured company assets, employees, and visitors.
  • Conducted frequent patrols to enhance security and deter criminal activities.
  • Supervised surveillance equipment and alarm systems.
  • Monitored access to ensure entry only by authorized individuals.
  • Handle emergencies, administering first aid when needed.
  • Provided exceptional customer service with friendly greetings upon arrival.

Golf Cart Transport

C&H Hauling
02.2023 - Current
  • Golf Cart Transport
  • Just recently, I was recognized for Outstanding Customer Service
  • Prompt
  • Pleasant
  • Knowledgeable
  • Sincere

Third Key Manager

Sprouts Farmers Market
08.2017 - 09.2018
  • Assist the Store Manager with daily operations, customer experience, team member support

Associate Store Manager

Whole Foods Market
06.2010 - 04.2017
  • Over see daily operations of store including customer service and satisfaction, team member/ department support, training, ensuring food safety, stock levels, and safety for our team and customers

Retail Merchandiser

DPI Specialty Foods
05.2008 - 06.2010
  • Albertsons Market was my customer
  • I was responsible for 19 stores
  • Territory covered all of Las Vegas San Diego County, I was responsible for calling upon the stores writing orders to fill their cheese island and doing resets when necessary to keep the integrity of the deli's artesian cheese by ordering the correct product, merchandise to promote new items to increase sales
  • Train deli team on new item
  • Significants
  • It gave me the self confidence, drivin to Help increase sales in the specialty cheese category

Assistant Store Director

Albertson's Market
01.1997 - 05.2008
  • Directed daily store operations, including staff management, task delegation, merchandising, and customer service
  • Planned and executed strategies to increase business and drive profit growth

Service Delivery Manager

Albertsons
05.2000 - 10.2004
  • Ensures compliance with company policies and procedures with respect to department operations, quality, safe food handling to ensure compliance state, federal and OSHA safety and sanitation regulations
  • Tracks sales, manages inventory, and orders merchandise to ensure freshness, meet customer demands and ensure profitability of department
  • Schedules staff and delegates work assignments
  • Provides training on department procedures, safe food handling, and sanitation regulations
  • Cooperates with other departments in special promotions to help drive sales
  • Ensures that staff work safely and comply with local, state, and government weights, measures and labeling laws
  • Oversees and maintains merchandise presentation (freshness, cleanliness, organizing, stocking and removing)
  • Greets and takes orders from customers
  • Any other duties as assigned

Education

Cosmetology License - Beauty

Oceanside College of Beauty
Oceanside, CA
11.1987

College of the Desert
Palm Desert, CA

Skills

  • Inventory control
  • Quality assurance
  • Recruiting
  • Microsoft Office
  • Time management
  • Safe work practices
  • Customer service excellence
  • Conflict & Resolution management
  • Food safety
  • Assistant Manager Experience
  • Training & development
  • Loss prevention
  • Communication skills
  • Merchandising
  • Food Handling

Certification

  • Cosmetology License, 02/01/87, 10/01/25
  • Bartender License, 02/01/19, Present

Additionalinformation - Employmentgap

12/01/19, 10/01/23, Cared for both of my parents full time until they passed away.

Personal Information

Authorized To Work: US

Timeline

Security Guard

CISS
03.2024 - Current

Golf Cart Transport

C&H Hauling
02.2023 - Current

Third Key Manager

Sprouts Farmers Market
08.2017 - 09.2018

Associate Store Manager

Whole Foods Market
06.2010 - 04.2017

Retail Merchandiser

DPI Specialty Foods
05.2008 - 06.2010

Service Delivery Manager

Albertsons
05.2000 - 10.2004

Assistant Store Director

Albertson's Market
01.1997 - 05.2008

Cosmetology License - Beauty

Oceanside College of Beauty

College of the Desert

Similar Profiles

CREATE PROFILE
Stephanie Harper