Stephanie Hart
Receptionist
Daphne,Alabama
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
21
21
years of professional experience
Work History
Post-Closer
Peoples Mortgage Company
Tempe, AZ
10.2016 - 06.2021
- Managed disbursements, cut and processed checks and mailed correspondence.
- Worked with warehouse banks to manage shipment of collateral documents.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
Receptionist
Hallier And Lawrence PLC
Phoenix, AZ
08.2010 - 10.2016
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Carpenter Hazelwood Law Firm
Tempe, Arizona
07.2008 - 10.2010
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Received and routed business correspondence to correct departments and staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Pacific Coast Mortgage
Scottsdale, Arizona
06.2000 - 09.2008
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Received and routed business correspondence to correct departments and staff members.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Education
High School Diploma -
Captain Shreve High School
Shreveport, LA05.1986
LSU-Shreveport
Shreveport, LASkills
- Self-Motivated
- Data Entry
- Dependable and Responsible
- Team-building
- Multitasking Abilities
- Problem-Solving
- Microsoft Office, Microsoft Word, familiar with Excel , PC Law System and Encompass Mortgagee System
Additional Information
Proficient in Microsoft Windows, Encompass Mortgage System as well as PC Law System. familiar with Microsoft Word and general knowledge of Excel.
I possess strong communication skills and good grammar, proof reading and attention to details, organization, prioritizing, problem solving, as well as, I am a team player that conducts myself in a professional and courteous way with my fellow co-workers.
Timeline
Post-Closer
Peoples Mortgage Company
10.2016 - 06.2021
Receptionist
Hallier And Lawrence PLC
08.2010 - 10.2016
Receptionist
Carpenter Hazelwood Law Firm
07.2008 - 10.2010
Receptionist
Pacific Coast Mortgage
06.2000 - 09.2008
High School Diploma -
Captain Shreve High School
LSU-Shreveport
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