Stephanie Hatem
Director
Westerville,OH
Summary
Knowledgeable daycare leader with in-depth understanding of program management, budget administration and emergency planning. Hardworking and decisive with good organizational, problem-solving and conflict management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Acting Center Director
KinderCare Learning Centers
03.2022 - 03.2023
- Fostered caring and safe environment for children and parents.
- Cultivated and strengthened relationships with children and families.
- Kept facility in compliance with all applicable standards and laws.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed and implemented emergency response plans for disasters, security issues and injuries.
- Managed yearly budget for labor, supplies and building costs.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Managed program paperwork and 110 child records to comply with state requirements.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Attended approved training and continuing education courses to maintain certifications.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Attended professional meetings and conferences to maintain and improve professional competence.
Assistant Director
KInderCare
06.2014 - 03.2023
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed a team of 18 childcare professionals to guarantee highest standards of care.
- Managed program paperwork and 110 child records to comply with state requirements.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Attended approved training and continuing education courses to maintain certifications.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Stayed current on guidelines to maintain compliant program operations.
Nanny
Johnson Family
02.2014 - 11.2019
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Administered basic first-aid and medication in emergency situations.
- Taught children basic life skills, manners and personal hygiene.
- Monitored children's play activities to verify safety.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Engaged with children on individual basis to build positive relationships.
- Promoted language development skills through reading and storytelling.
- Provided developmentally appropriate activities for children.
- Regularly traveled with family to help with vacation activities and childcare.
Teacher
The Goddard School
12.2008 - 06.2014
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Planned and implemented integrated lessons to meet national standards.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Planned and executed activities to stimulate physical, social and intellectual growth.
Teacher
LaPetite Academy
11.2006 - 11.2008
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Established positive communication with parents in daily conversation and formal conferences.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Created safe and nurturing learning environment for preschoolers.
- Established positive relationships with students and families.
Recreational Leader
Westerville Parks And Recreation
02.2002 - 07.2006
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Kept athletic and games equipment and facilities organized and maintained.
- Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
Education
High School Diploma -
Westerville South High School
Westerville, OH06.2003
Skills
- Business Growth Initiatives
- Licensing Requirements
- Strategize Business Plans
- Finance and Accounting Oversight
- Parent Communication
- Community Engagement
- Staff Evaluations
- Coaching and Training
- P&L Administration
- Budget Controls
- Program Management
- Hiring and Onboarding
- Daycare Center Operation
Certification
Child Development Associate Certificate
Current CPR & First Aid
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Acting Center Director
KinderCare Learning Centers
03.2022 - 03.2023
Assistant Director
KInderCare
06.2014 - 03.2023
Nanny
Johnson Family
02.2014 - 11.2019
Teacher
The Goddard School
12.2008 - 06.2014
Teacher
LaPetite Academy
11.2006 - 11.2008
Recreational Leader
Westerville Parks And Recreation
02.2002 - 07.2006
High School Diploma -
Westerville South High School
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