Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Hawk

Globe,AZ

Summary

Proven leader in fast-paced environments, adept at crew leadership and maintaining high standards of health code compliance. At McDonald's, I excelled in enhancing customer satisfaction through expert order management and safe food handling, contributing to improved efficiency. Skilled in inventory restocking and team collaboration, I consistently ensure operational excellence and safety awareness.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's Restaurant
02.2024 - Current
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.

Lead Deli Clerk

Bashas'
02.2022 - 02.2024
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Documented customer orders and conveyed special requests to kitchen staff.

Education

GED -

Chicanos Por La Casa
Phoenix, AZ

Skills

  • Drive-Thru Operations
  • Inventory Restocking
  • Beverage Preparation
  • Order Management
  • Health Code Compliance
  • Safe Food Handling
  • Food Preparation
  • Supplies Monitoring and Restocking
  • Hospitality service expertise
  • State regulations knowledge
  • Housekeeping
  • Safety awareness
  • Equipment Maintenance
  • Crew Leadership

Timeline

Crew Member

McDonald's Restaurant
02.2024 - Current

Lead Deli Clerk

Bashas'
02.2022 - 02.2024

GED -

Chicanos Por La Casa

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Stephanie Hawk