Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Helveston

Wauchula,FL

Summary

Diligent Caregiver and Phlebotomist focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

20
20
years of professional experience

Work History

Elderly Caregiver

Hazel B Clavel
09.2021 - 06.2022
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Facilitated social interactions among senior residents through group activities, events, and outings.
  • Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Developed and implemented individualized care plans to cater to client needs and better assist.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Recorded status and duties completed in logbooks for management.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Assisted disabled clients to support independence and well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Provided safe mobility support to help patients move around personal and public spaces.

Caregiver, Special Needs

Joe Jones
10.2020 - 06.2021
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Increased client''s independence with consistent skill-building exercises and positive reinforcement.
  • Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
  • Improved clients'' communication skills through tailored speech therapy exercises and activities.
  • Effectively collaborated with healthcare professionals to develop appropriate care plans for each client.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Provided emotional support to enhance well-being and coping skills.
  • Prepared meals and snacks to provide proper nutrition and hydration.
  • Transported individuals to appointments and activities to facilitate access to healthcare and community engagement.
  • Kept complete and accurate records, documenting care and patient progress.
  • Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Participated in ongoing professional development opportunities to stay current on best practices for supporting the specific needs of each client population served.
  • Encouraged overall wellness through engaging exercise routines tailored to each client''s abilities and interests.
  • Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
  • Facilitated socialization opportunities for special needs individuals, promoting inclusion within the community.
  • Supported clients'' educational goals through active participation in school activities and events.
  • Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
  • Served as a reliable resource for families in navigating community support services and resources relevant to their loved one''s unique needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Prepared meals and snacks and fed clients.
  • Offered respite care for families to support well-being and prevent burnout.
  • Evaluated client progress toward established annual and quarterly goals.
  • Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
  • Maintained confidentiality and privacy to protect individual's rights and well-being.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.
  • Maintained clean and safe environment to prevent accidents and promote health.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Worked with individuals with special needs to increase social skills and independence.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Administered medication to manage symptoms and promote healing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Maintained disposition and personality to work harmoniously with wide variety of people and families.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Offered support to assist with supervising special needs individuals in home.
  • Provided personal care to maintain hygiene and prevent health problems.
  • Assisted with financial and household management to enhance stability and security.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Phlebotomist

AdventHealth
01.2002 - 01.2019
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
  • Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Organized daily work based on collection priority.
  • Reviewed patient records for accuracy and completeness.
  • Monitored patients for reactions and verified sample quality.
  • Packaged and shipped specimens to central lab daily.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Conducted venipuncture and other CT procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.

Education

No Degree - Phlebotomy

Traviss Technical College
Lakeland, FL
11.2001

Skills

  • Time Management
  • Relationship Building
  • Care Plan Management
  • Safe Patient Transportation
  • Activities of Daily Living
  • Documentation And Reporting
  • First aid and safety
  • Patient Companionship
  • Basic Housekeeping
  • Progress Documentation
  • Data Confidentiality
  • Client documentation
  • Meal Preparation
  • Basic Mathematics
  • Housekeeping
  • Housekeeping Duties
  • Clinical Quality Program Standards
  • Diabetes Care
  • Physical therapy support
  • Medication Administration
  • Case Management
  • Workload Management
  • Care Plan Development
  • Post Operative Care
  • Recreational Activities
  • End of life care
  • Customer Service
  • Compassionate Caregiving
  • [Language] Fluency
  • State regulations knowledge
  • Care plan assessment
  • Patient Care
  • Palliative Care
  • Patient Advocacy
  • Regulatory Compliance
  • Behavior redirection
  • Emotional Support
  • Social interaction
  • Rehabilitation Exercise
  • Personal Hygiene Assistance
  • Nutrition monitoring
  • Medical appointment coordination
  • Elderly Advocacy
  • Transportation Services
  • Respite Care
  • Alzheimer's support
  • Behavioral Management
  • Dementia Care
  • Stroke Recovery Assistance
  • Schedule Maintenance
  • Patient Ambulation
  • Medical chart documentation
  • Infection Control
  • Blood Glucose Monitoring
  • Injury Prevention
  • Incontinence care
  • Client Education
  • Chronic Illness Management
  • Caring Companionship
  • Progress Tracking
  • Needs Assessment
  • Condition Monitoring
  • Family Member Training
  • Emergency Response
  • Physical therapy
  • Convalescence Support
  • Safety Compliance
  • Word Processing
  • Decision-Making
  • Time management abilities
  • Heartsaver First Aid (First Aid)
  • Business Correspondence
  • Travel administration
  • CPR Certification
  • Chauffeuring
  • Personal Care Worker
  • Adaptability
  • Problem-solving aptitude
  • Certified in CPR/AED
  • Fast Learner
  • Problem-Solving
  • Effective Communication
  • Childcare experience
  • Heartsaver CPR AED (CPR AED)
  • Client Transportation
  • Direct Care Aide
  • Personal Oxygen Delivery
  • Heartsaver First Aid
  • Professionalism
  • Analytical Thinking
  • Problem-solving abilities
  • Laptop and Tablet Operation
  • Clear Communication
  • Service Documentation
  • Problem Identification
  • Goal Setting
  • Records Maintenance

Timeline

Elderly Caregiver

Hazel B Clavel
09.2021 - 06.2022

Caregiver, Special Needs

Joe Jones
10.2020 - 06.2021

Phlebotomist

AdventHealth
01.2002 - 01.2019

No Degree - Phlebotomy

Traviss Technical College
Stephanie Helveston