Stephanie Hernandez
Cartersville,GA
Summary
Diligent Purchaser regularly maintains inventory to meet vendor product supply requirements and properly fulfill orders. Maintains market awareness by communicating customer needs with buyer and sales teams. Liaises with buyer to determine specialty order pricing and out-of-stock item estimated delivery and freight costs to meet customer expectations. Also responsibly and proficiently procures materials necessary for operations. Performs detailed cost analyses and negotiates with vendors using skilled problem-solving abilities. Experienced evaluator of supplier performance and maintains constant awareness of inventory levels.
Overview
6
6
years of professional experience
Work History
Purchasing Agent
Monitor Manufacturing
04.2022 - Current
- Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
- Streamlined purchasing processes for increased efficiency and reduced operational costs.
- Improved supplier relationships through regular communication and proactive problemsolving.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Managed risk exposure by closely monitoring supply chain disruptions and taking corrective actions as needed.
- Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Maintained documentation for all purchases.
- Identified and resolved supply chain issues to mitigate delays and production disruptions.
Assistant Store Manager
Rackroom Shoes
03.2020 - 04.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
Merchandise Manager
Dollar Tree
07.2019 - 03.2020
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Arranged consistent shelves, bins and racks locations by following established planograms.
- Oversaw inventory counts each week to maintain stock records and account for shrinkage.
- Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
- Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
Operations Manager
Dollar Tree
04.2018 - 07.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Cashier
Dollar Tree
11.2017 - 04.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
High School Diploma -
Cartersville High School
Cartersville, GA05.2016
Skills
- Focus and Follow-Through
- Work Planning and Prioritization
- Materials Planning
- Multitasking Abilities
- Purchasing
- Pricing negotiation
- Problem-solving abilities
- Product sourcing
- Business Leadership
- Sales and Marketing Support
- Promotional Effectiveness Review
- Product Launch Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Jennifer Brock:
Monica Medina:
Timeline
Purchasing Agent
Monitor Manufacturing
04.2022 - Current
Assistant Store Manager
Rackroom Shoes
03.2020 - 04.2022
Merchandise Manager
Dollar Tree
07.2019 - 03.2020
Operations Manager
Dollar Tree
04.2018 - 07.2019
Cashier
Dollar Tree
11.2017 - 04.2018
High School Diploma -
Cartersville High School
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