Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Hernandez

The Bronx

Summary

Organized and dependable professional with a proven track record in managing multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities ensures deadlines are met without compromising quality. Exceptional communication and organizational skills, combined with the ability to learn quickly, contribute to high levels of professionalism in all tasks. Bilingual in English and Spanish, providing valuable translation support to enhance team collaboration and client interactions.

Overview

7
7
years of professional experience

Work History

Front Desk

I Love Physical Therapy
03.2021 - 01.2023
  • Bilingual, can speak english/ spanish.
  • Works at a Great level of professionalism
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

COSTUMER SERVICE

ample hills creamery
06.2018 - 12.2020
  • Provided personalized service, enhancing customer loyalty and increasing repeat visits.
  • Optimized order processes, improving transaction speed and service quality.
  • Maintained cleanliness, boosting team productivity and operational efficiency.
  • Resolved issues promptly, ensuring smooth operations and customer satisfaction.
  • Verified inventory accurately, ensuring product availability and shipment correctness.

LOUNGE WORKER

cirque de soleil
09.2016 - 12.2016
  • Greeting and directing
  • Serving high class people
  • Bartending
  • VIP server (foods, drinks)
  • Worked in kitchen cooking and cleaning

COSTUMER SERVICE

ben & Jerry’s
04.2016 - 08.2016
  • Able to multi-task and work well under pressure.
  • Worked at the cashier, greeting and assisting customers, taking orders and providing good quality service
  • Scooped ice cream for costumers
  • Worked in the kitchen washing dishes and disposing trash

Provided excellent customer service, addressing client concerns promptly and professionally.


Education

HIGH SCHOOL DIPLOMA -

Wadleigh Secondary H.S
New York, NY
06.2017

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Cuny Borough of Manhattan Community College
New York, NY
10.2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Computer skills
  • Organization and time management

Timeline

Front Desk

I Love Physical Therapy
03.2021 - 01.2023

COSTUMER SERVICE

ample hills creamery
06.2018 - 12.2020

LOUNGE WORKER

cirque de soleil
09.2016 - 12.2016

COSTUMER SERVICE

ben & Jerry’s
04.2016 - 08.2016

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Cuny Borough of Manhattan Community College

HIGH SCHOOL DIPLOMA -

Wadleigh Secondary H.S