Stephanie Hernandez
Los Angeles,CA
Summary
Bilingual Administrative Professional with experience in healthcare administration and front-desk operations. Delivered efficient office coordination and vendor management through effective communication and strong organizational skills. Committed to maintaining confidentiality while managing multiple priorities in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Maintenance Coordinator
Downtown Management
Los Angeles, USA
03.2023 - Current
- Coordinate vendor appointments and service schedules from initial quotes through completion, ensuring timely follow-up and clear communication.
- Coordinated daily communication among management, staff, vendors, and service teams, effectively prioritizing tasks and meeting deadlines.
- Maintained accurate purchasing, invoice, scheduling, and operational records in Yardi, ensuring compliance with established office procedures.
- Tracked equipment orders, deliveries, invoices, and supply needs, demonstrating strong attention to detail and accountability in managing resources.
- Inspect completed work, communicate follow-up needs, and help ensure services are completed accurately and on schedule.
- Manage office and janitorial inventory and coordinate purchasing to keep daily operations organized and adequately supplied.
- Communicate effectively with Spanish speaking personnel and vendors to support smooth day-to-day operations.
Receptionist
Taylor Brothers Architectural Products
Los Angeles, USA
04.2020 - 03.2023
- Provided professional front-desk service and served as a first point of contact for visitors, clients, and callers.
- Operated a multi-line telephone system, answered inquiries, directed calls, and maintained courteous, professional communication.
- Coordinated schedules, confirmed meetings, and managed appointment calendars to enhance office efficiency.
- Processed payments and maintained account records with attention to detail, ensuring confidentiality and accuracy.
- Drafted internal and external correspondence and annual reports, ensuring professional communication standards.
- Maintained digital and physical filing systems and transmitted time-sensitive documents accurately and efficiently.
Shift Supervisor
PLS Check Cashing
Arleta, USA
10.2013 - 05.2020
- Coordinated employee schedules, shift coverage, and onboarding, ensuring seamless daily operations.
- Trained staff on customer service and financial processing procedures, emphasizing accuracy and professional service.
- Supported customers in a fast-paced environment while maintaining accurate financial transactions and records.
- Fostered team environment prioritizing accuracy, efficiency, and high-quality customer service.
Education
High School -
Boyle Heights High School
Los Angeles, CASkills
- Yardi Systems
- Vendor Management
- Service Scheduling
- Invoice Management
- Operational Recordkeeping
- Data Management
- Office Coordination
- Microsoft Office
- Communication Coordination
- Time Management
- Vendor Coordination
- Bilingual English/Spanish
- Patient/Customer Service
- Conflict Resolution
- Bilingual English/Spanish
Languages
- English, Fluent
- Spanish, Bilingual
Timeline
Maintenance Coordinator
Downtown Management
03.2023 - Current
Receptionist
Taylor Brothers Architectural Products
04.2020 - 03.2023
Shift Supervisor
PLS Check Cashing
10.2013 - 05.2020
High School -
Boyle Heights High School