Summary
Work History
Education
Skills
Personal portfolio of 486 residential doors.
Timeline
Generic

Stephanie Hicks

Central Point

Summary

Accomplished Senior Property Manager at CPM Real Estate Services, adept in property inspections and tenant relations, significantly increased asset value through strategic upgrades and maintenance. Expert in lease management and staff supervision, ensuring high tenant satisfaction and occupancy levels. Actively engaged in professional development, maintaining cutting-edge industry knowledge.

Work History

Senior Property Manager

CPM Real Estate Services
  • Managed departmental team, offering support and guidance in daily operations.
  • Coordinated with accounting teams to ensure accurate reporting of financial assets.
  • Played a key role in vetting potential properties before finalizing contracts.
  • Set competitive rental prices by conducting local market analysis.
  • Developed annual budgets for Providence Hospital and coordinated scheduling of expenditures.
  • Coordinated interactions among owners, residents, and vendors.
  • Conducted regular inspections of both the interior and exterior of properties, including pre-move-in reports and turnover inspection reports.
  • Provided round-the-clock emergency response for tenants in manufactured home, residential, and commercial sectors.
  • Organized property showings for potential clients.
  • Optimized income and reduced costs with strategic expense management.
  • Supervised lease renewals, contributing to consistent occupancy levels.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Addressed and mediated tenant grievances.
  • Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
  • Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
  • Ensured uniform adherence to lease agreements across all tenants to maintain a professional atmosphere in properties.
  • Conducted regular property inspections to ensure compliance with safety regulations and company standards.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Fostered strong vendor relationships resulting in prompt achievement of repairs within budget constraints.
  • Completed regular performance evaluations of staff members, identifying areas for growth or improvement as needed.
  • Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of the building.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.
  • Increased asset worth by implementing targeted upgrades and consistent maintenance.
  • Kept properties in compliance with local, state, and federal regulations.
  • Generated professional networks by engaging in professional industry organizations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Provided accurate finance reports through diligent tracking of expenses and payments.

Education

Associate Of Science - Political Science

Utah State University
Logan, UT

Skills

  • Property inspections
  • Maintenance coordination
  • Tenant relations
  • Customer service
  • Staff supervision
  • Lease management
  • Rent collection

Personal portfolio of 486 residential doors.

Maintain a personal portfolio of 486 residential doors, and be responsible for all pre-inspection reports, interior inspection reports, turnover reports, and scheduling any and all maintenance and cleaning In addition to this, I was also responsible for 10 unpaid balances and pursuing any court-related termination I maintain this portfolio for over five years as well as supervising the residential team consisting of one other property manager and six assistance.

Timeline

Senior Property Manager

CPM Real Estate Services

Associate Of Science - Political Science

Utah State University
Stephanie Hicks