Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Stephanie Hidalgo-Moreno

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success with experience in retail and hospital settings. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Tax Preparer

H&R Block
12.2024 - 04.2025
  • Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
  • Provided guidance on financial decisions related to taxes.

Cook, waitress, and deliver when needed

La Cascada
03.2019 - 10.2024
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Resolved customer complaints regarding food quality or services provided.

Materials Management department

UNC WAYNE HEALTHCARE
01.2021 - 01.2022
  • Stocked floors with supplies from warehouse
  • Did inventory on supplies
  • Answered phone calls
  • Deliveries daily
  • Kept written logs of supplies taken and phone calls that came in throughout shift.

Technician

Mt Olive Eye Care
06.2018 - 10.2018
  • Worked up patients by doing their vitals and filled charts
  • Filed the Medicaid glasses
  • Order and file contact lenses
  • Sent Diabetic Letters to PCP
  • Front desk checking patients in/out and answering phone calls
  • Scheduled/changed appointments.

General labor

Cottle Farms
05.2014 - 06.2018
  • Company Overview: Temporary/Seasonal
  • Worked in 2 different packing houses of vegetables on an assembly line.
  • Temporary/Seasonal

RTE Department

Smithfield Packing
01.2016 - 06.2016
  • Stacked bacon to be placed on the assembly line to be sealed and packed.

Cashier and part-time supervisor

Sams Club
11.2014 - 02.2016
  • Greet and check members while offering Plus membership card that had more benefits
  • Had daily goals to reach by selling the memberships
  • Promoted to a part-time supervisor
  • Looked over and helped several departments with selling memberships
  • Duties of paperwork/attendance
  • Answered phone calls at the main desk
  • Helped in any way to meet our daily club goals.

Education

High School Diploma -

North Duplin Jr/Sr High School
01.2015

Associate of Applied Science - Polysomnography

Pitt Community College
Winterville, NC

Certification - Continuing Education Programs

James Sprunt Community College/Wayne Community College

Skills

  • Bilingual
  • Career Readiness Certification
  • Microsoft Specialist
  • Experience in cash handling
  • Customer Service/Retail
  • Receptionist
  • Medical terminology
  • Phlebotomy
  • Medical assistant
  • CPR certification
  • Tax preparation
  • Time management
  • Attention to detail
  • Problem solving

Certification

  • Phlebotomy
  • CPR

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Tax Preparer

H&R Block
12.2024 - 04.2025

Materials Management department

UNC WAYNE HEALTHCARE
01.2021 - 01.2022

Cook, waitress, and deliver when needed

La Cascada
03.2019 - 10.2024

Technician

Mt Olive Eye Care
06.2018 - 10.2018

RTE Department

Smithfield Packing
01.2016 - 06.2016

Cashier and part-time supervisor

Sams Club
11.2014 - 02.2016

General labor

Cottle Farms
05.2014 - 06.2018

High School Diploma -

North Duplin Jr/Sr High School

Associate of Applied Science - Polysomnography

Pitt Community College

Certification - Continuing Education Programs

James Sprunt Community College/Wayne Community College

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